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Therapy Services (Allied Survey 2026)

You are being invited to take part in this survey because you have recently had a visit for therapy services at East End Community Health Centre (CHC). Your responses to the questions on this survey will help us improve the chiropody services we provide. This survey will take approximately 5 minutes to complete. Participation in the survey is voluntary and all your responses to the survey questions will be kept confidential.
Q1. Thinking about the last visit you had for therapy services, on a scale of poor to excellent, how would you rate the following?
a) They listened to your concerns
b) They explained things in a way that was easy to understand
c) They were sensitive to your needs and preferences
d) They treated you with dignity and respect
e) Your overall experience speaking with the therapist about the reason for your visit
f) Your overall experience accessing the Centre
g) The length of time it took between making your appointment and the visit you just had
Q2. The last time you booked an appointment with a therapist, did you get an appointment on the date you wanted?
Q3. When you see the therapist, how often do they…?
a) Give you an opportunity to ask questions
b) Involve you as much as you want to be in decisions about your care
c) Spend enough time with you
d) Give you clear instructions about what you need to do after your visit is over
e) Select an approach that is a good fit for you
f) Address my treatment goals
Q4. I always feel comfortable and welcome at East End Community Health Centre (CHC).
Q5. Seeing the therapist…
a) helped my mood, thinking and overall wellbeing
b) helped increase my coping skills and strategies
c) helped me improve or better manage my relationships and/or my situation
Q6. Therapy Services in the Future
a) If a friend were in need of similar help, would you recommend therapy at this CHC (Community Health Centre) to them?
b) If you needed help again, would you seek out therapy services at this CHC (Community Health Centre) again?
Q7. If therapy services were not offered at the CHC (Community Health Centre), would you have been able to access therapy services elsewhere?
If not, why not?(Check ALL that apply)
Context/Demographics
How long have you been visiting us for your health care?
Using your best guess, how many times did you visit the Centre over the past year or so for your own health care?
Would you recommend our services to your family and friends?