This survey is designed to collect feedback about our transitioning process from families. We welcome all your comments. Please complete the following details so we can continue to offer the best care for your child.

Please tick the appropriate box for your answer. Thank you.

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* 1. Heritage management adapted different ways to share information with families before and during their child’s transition/settling:

For new families, this included a face to face orientation and settling in person.

For existing families, this included more online communications such as the virtual tour, a familiar educator moving rooms for support, photos of their new educators and an invite to a “Meet your Educator” afternoon. Considering the covid safe procedures that are essential at the moment, how would you rate this experience?  

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* 2. Heritage Educators have met the individual needs and interests of my child during the transition process.

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* 3. Educators or management kept us informed of how our child was coping with the changes and, when necessary, we discussed strategies to make the transition/settling easier.

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* 4. I feel like my child has developed a sense of belonging in their new room and has made good connections with their new educators.

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* 5. How would you rate the overall process of settling/transition?

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