Mail-in experience at Mid-IR

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* 1. Overall, How was your experience with mail-in at Mid-IR?

Exceeded expectations

Met expectations

Below expectations

Please, tell us more

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* 2. How would you rate the timing your experiments? Please consider initial communication, arranging for mailing, time until sample measured.

Exceeded expectations

Met expectations

Below expectations

What factors contributed to your response?

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* 3. What was your primary mode of communication

email

Microsoft Teams

phone call

instant messaging/text

other (please specify)

Please comment on the effectiveness

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* 4. How was communication during the mail-in process

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Please tell us how we can improve. Consider all steps of the process, from arranging beam time, sample management, during measurements and follow-up.

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* 5. How was the quality of data collected

Better than you expected

About what you expected/similar quality to previous beamtime

Lower than expected

Looks good, but I haven't done the analysis

Data collected in the wrong region

There was a problem with my sample

Other comments about data quality

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* 6. Was the sample mounting and preparation appropriate for your sample? Please comment on an approach that would be better suited for your type of sample

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* 7. What was you experience mailing your sample? Were the instructions easy to follow?

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* 8. Did you use Quasar/Orange to view and/or analyze your data? View tutorials or use example workflows? What was your experience? Please be specific

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* 9. How important is it to your research to be able to do mail-in experiments at Mid-IR?

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* 10. What is the most important change we can make to the mail-in experience from your perspective? Any other comments? If you would like a response (or just want us to know who this is), please leave your name.