The State of Hospitality 2026 Report(Sydney Edition) Survey

Question Title

* What type of venue do you operate?

Cafe / Coffee Shop

Restaurant / Bistro

Bar / Pub / Club

Catering / Event space

Other (please specify)

Question Title

* How many staff do you employ (full-time equivalent)?

1–5

6–10

11–20

21–50

51+

Question Title

* What is your estimated turnover per annum?

Under $500k

$500k – $1M

$1M – $3M

$3M – $5M

$5M+

Now let’s look at costs and business performance:

Question Title

* Which cost has increased the most over the past 12 months?

Wages / staffing

Rent

Food / beverage costs

Utilities

Other (please specify)

Question Title

* Have you increased your prices in the last 6 months?

Yes, once

Yes, multiple times

Question Title

* Looking at the last 3 months, which best describes your business?

Profitable and sustainable

Breaking even

Operating at a loss

Question Title

* Over the past 12 months, your revenue has:

Increased by more than 10%

Increased by 1–10%

Stayed about the same

Decreased by 1–10%

Decreased by more than 10%

Let’s talk about staffing and labour:

Question Title

* What percentage of your revenue is currently spent on wages?

Under 25%

25–35%

35–45%

45–55%

Over 55%

Question Title

* How would you describe your current staffing situation?

Fully staffed

Understaffed but manageable

Critically understaffed

Thinking about the bigger picture...

Question Title

* What is the single biggest challenge you are facing right now?

Margins

Staff

Costs

Suppliers

Survival

Question Title

* What impact is this challenge having on your business right now?

Question Title

* How would you describe the Sydney hospitality market right now?

Strong and growing

Stable but under pressure

Challenging

Very difficult / declining

Unsure

Question Title

* How do you feel about the future of your business over the next 12 months?

Confident

Uncertain

Concerned

Question Title

* If current conditions remain the same, would you consider selling or closing your business?

Sell

Neither

Unsure

A quick look at technology:

Question Title

* How are you currently using technology in your business? (Select all that apply)

Fully manual (no tech)

Accounting & payroll managed externally

POS / ordering / inventory systems

AI tools / automation (forecasting, marketing, staffing)

Other (please specify)

Question Title

* If there was a simple, independent review that could identify immediate improvements to your profitability, would you be open to it?

Yes

If no, Why?

Question Title

* If a member network could help reduce supplier costs and improve margins, would you consider joining?

Yes

Your perspective...

Question Title

* What is one thing you wish people understood about running a venue right now?

Question Title

* What support or resources would help your business most in the next 12 months?

Optional: Global conditions and external pressures (Optional)

Question Title

* Would you like to answer 3 quick questions about current economic conditions?

Yes

No, skip to end of survey

Question Title

* How are current economic conditions impacting your business? (Select all that apply)

Increased costs

Customers spending less per visit

Fewer customers / bookings

General uncertainty

Not yet, but we expect an impact

Question Title

* Can you share a specific example of how these pressures are affecting your business day-to-day?

Question Title

* From October, businesses will no longer be able to pass on credit card surcharges. How will this impact your business?

Significant negative impact on margins

We will need to increase prices

We will need to reduce costs elsewhere

Minimal / no impact

Unsure

Question Title

* Want to receive early access to the Report?

Yes

The State of Hospitality 2026 Report(Sydney Edition)

Question Title

* What type of venue do you operate?

Question Title

* How many staff do you employ (full-time equivalent)?

Question Title

* What is your estimated turnover per annum?

Question Title

* Which cost has increased the most over the past 12 months?

Question Title

* Have you increased your prices in the last 6 months?

Question Title

* Looking at the last 3 months, which best describes your business?

Question Title

* Over the past 12 months, your revenue has:

Question Title

* What percentage of your revenue is currently spent on wages?

Question Title

* How would you describe your current staffing situation?

Question Title

* What is the single biggest challenge you are facing right now?

Question Title

* What impact is this challenge having on your business right now?

Question Title

* How would you describe the Sydney hospitality market right now?

Question Title

* How do you feel about the future of your business over the next 12 months?

Question Title

* If current conditions remain the same, would you consider selling or closing your business?

Question Title

* How are you currently using technology in your business? (Select all that apply)

Question Title

* If there was a simple, independent review that could identify immediate improvements to your profitability, would you be open to it?

Question Title

* If a member network could help reduce supplier costs and improve margins, would you consider joining?

Question Title

* What is one thing you wish people understood about running a venue right now?

Question Title

* What support or resources would help your business most in the next 12 months?

Question Title

* Would you like to answer 3 quick questions about current economic conditions?

Question Title

* How are current economic conditions impacting your business? (Select all that apply)

Question Title

* Can you share a specific example of how these pressures are affecting your business day-to-day?

Question Title

* From October, businesses will no longer be able to pass on credit card surcharges. How will this impact your business?

Question Title

* Want to receive early access to the Report?

Question Title

* We need your details to email you the early access report. Your contact details will NOT be linked to your survey responses).Name

Question Title

* Email address:

The State of Hospitality 2026 Report
(Sydney Edition)

* We need your details to email you the early access report.
Your contact details will NOT be linked to your survey responses).

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