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The State of Hospitality 2026 Report
(Sydney Edition)
This survey will take approximately 5 minutes to complete.
All answers are anonymous.
Next
Let’s start with your venue:
*
What type of venue do you operate?
(Required.)
Cafe / Coffee Shop
Restaurant / Bistro
Bar / Pub / Club
Catering / Event space
Other (please specify)
*
How many staff do you employ (full-time equivalent)?
(Required.)
1–5
6–10
11–20
21–50
51+
*
What is your estimated turnover per annum?
(Required.)
Under $500k
$500k – $1M
$1M – $3M
$3M – $5M
$5M+
Now let’s look at costs and business performance:
*
Which cost has increased the most over the past 12 months?
(Required.)
Wages / staffing
Rent
Food / beverage costs
Utilities
Other (please specify)
*
Have you increased your prices in the last 6 months?
(Required.)
Yes, once
Yes, multiple times
No
*
Looking at the last 3 months, which best describes your business?
(Required.)
Profitable and sustainable
Breaking even
Operating at a loss
*
Over the past 12 months, your revenue has:
(Required.)
Increased by more than 10%
Increased by 1–10%
Stayed about the same
Decreased by 1–10%
Decreased by more than 10%
Let’s talk about staffing and labour:
*
What percentage of your revenue is currently spent on wages?
(Required.)
Under 25%
25–35%
35–45%
45–55%
Over 55%
*
How would you describe your current staffing situation?
(Required.)
Fully staffed
Understaffed but manageable
Critically understaffed
Thinking about the bigger picture...
*
What is the single biggest challenge you are facing right now?
(Required.)
Margins
Staff
Costs
Suppliers
Survival
What impact is this challenge having on your business right now?
*
How would you describe the Sydney hospitality market right now?
(Required.)
Strong and growing
Stable but under pressure
Challenging
Very difficult / declining
Unsure
*
How do you feel about the future of your business over the next 12 months?
(Required.)
Confident
Uncertain
Concerned
*
If current conditions remain the same, would you consider selling or closing your business?
(Required.)
Sell
Close
Neither
Unsure
A quick look at technology:
*
How are you currently using technology in your business? (Select all that apply)
(Required.)
Fully manual (no tech)
Accounting & payroll managed externally
POS / ordering / inventory systems
AI tools / automation (forecasting, marketing, staffing)
Other (please specify)
The following two questions will help us understand what support operators are looking for:
*
If there was a simple, independent review that could identify immediate improvements to your profitability, would you be open to it?
(Required.)
Yes
No
If no, Why?
*
If a member network could help reduce supplier costs and improve margins, would you consider joining?
(Required.)
Yes
No
Your perspective...
*
What is one thing you wish people understood about running a venue right now?
(Required.)
*
What support or resources would help your business most in the next 12 months?
(Required.)
Optional: Global conditions and external pressures (Optional)
*
Would you like to answer 3 quick questions about current economic conditions?
(Required.)
Yes
No, skip to end of survey
How are current economic conditions impacting your business? (Select all that apply)
Increased costs
Customers spending less per visit
Fewer customers / bookings
General uncertainty
Not yet, but we expect an impact
Can you share a specific example of how these pressures are affecting your business day-to-day?
From October, businesses will no longer be able to pass on credit card surcharges. How will this impact your business?
Significant negative impact on margins
We will need to increase prices
We will need to reduce costs elsewhere
Minimal / no impact
Unsure
Want to receive early access to the Report?
Yes
No
We need your details to email you the early access report.
Your contact details will NOT be linked to your survey responses.
Name
Email address:
Current Progress,
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