This survey will assist in ensuring the Department addresses customer feedback and continues a positive experience for the applicants. The survey is anonymous, and you are not required to disclose the contact information unless you would like to be contacted.

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* 1. In general terms, please describe the kind of building permit you received

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* 2. Are you the owner of the building/project or a contractor?

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* 3. In general terms, how would you rate the customer service you received from the Building division during your recent experience?

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* 4. Was the building permit approval process described to you by City staff at the beginning of the process?

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* 5. Did the building inspector act in a professional manner?

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* 6. Overall, how would you rate your experience with the building division?

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* 7. Do you have any suggestions for how the City could improve the building permit or building inspection process?

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* 8. Optional:

Provide permit #, contact information, and/or additional information regarding your experience. City staff will review all feedback and reach out to applicant.

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