Skip to content

Building Department Customer Service Survey

This survey will assist in ensuring the Department addresses customer feedback and continues a positive experience for the applicants. The survey is anonymous, and you are not required to disclose the contact information unless you would like to be contacted.
1.In general terms, please describe the kind of building permit you received
2.Are you the owner of the building/project or a contractor?
3.In general terms, how would you rate the customer service you received from the Building division during your recent experience?
4.Was the building permit approval process described to you by City staff at the beginning of the process?
5.Did the building inspector act in a professional manner?
6.Overall, how would you rate your experience with the building division?
7.Do you have any suggestions for how the City could improve the building permit or building inspection process?
8.Optional:

Provide permit #, contact information, and/or additional information regarding your experience. City staff will review all feedback and reach out to applicant.