WAWM Recreation Department Parent Satisfaction Survey 1. Default Section Question Title * 1. What program did you take part in through WA/WM Recreation Department? Question Title * 2. Was the registration process convenient and efficient? Yes No Why or why not? Question Title * 3. Was the length of the program appropriate? Yes No If no, why not? Question Title * 4. What days work best for you to participate in WA/WM recreation programs? Monday Tuesday Wednesday Thursday Friday Saturday Question Title * 5. What times would be the most convenient for you to attend programs? Morning Afternoon Evening Question Title * 6. How would you rate the instructor? Excellent Good Adequate Poor Professional (dressed appropriately, courteous, helpful) Professional (dressed appropriately, courteous, helpful) Excellent Professional (dressed appropriately, courteous, helpful) Good Professional (dressed appropriately, courteous, helpful) Adequate Professional (dressed appropriately, courteous, helpful) Poor Knowledge of program content Knowledge of program content Excellent Knowledge of program content Good Knowledge of program content Adequate Knowledge of program content Poor Enthusiastic Enthusiastic Excellent Enthusiastic Good Enthusiastic Adequate Enthusiastic Poor Ability to instruct Ability to instruct Excellent Ability to instruct Good Ability to instruct Adequate Ability to instruct Poor Question Title * 7. How would you rate the program you participated in? Excellent Good Adequate Poor Location of program Location of program Excellent Location of program Good Location of program Adequate Location of program Poor Ease of locating class (1st meeting date) Ease of locating class (1st meeting date) Excellent Ease of locating class (1st meeting date) Good Ease of locating class (1st meeting date) Adequate Ease of locating class (1st meeting date) Poor Met your expectations Met your expectations Excellent Met your expectations Good Met your expectations Adequate Met your expectations Poor Content delivered as expected Content delivered as expected Excellent Content delivered as expected Good Content delivered as expected Adequate Content delivered as expected Poor Cleanliness of the building Cleanliness of the building Excellent Cleanliness of the building Good Cleanliness of the building Adequate Cleanliness of the building Poor Room was suitable for the program Room was suitable for the program Excellent Room was suitable for the program Good Room was suitable for the program Adequate Room was suitable for the program Poor Question Title * 8. Was the fee reasonable for the program? Yes No Why or why not? Question Title * 9. How did you learn about the WA/WM recreation programs? Recreation Guide Flyers at Schools Website Other Question Title * 10. Is there another source that would be more effective to promote our programs? Question Title * 11. Based on your experience, how likely is it that you will register for another program with WA/WM Recreation Department? Definately Very Likely Likely Unlikely Very Unlikely Is there a program that you would like to see that is not offered? Question Title * 12. If you have any suggestions regarding how WA/WM Recreational Department can improve the services we provide to you, please write them below? Next