This is an exciting time for the West Haldimand General Hospital as they develop their new strategic direction. This new direction will set out their Vision, Mission, Strategic Objectives and Priorities moving forward. As part of the process the hospital would like to gain an honest and comprehensive understanding of the hospital and the external environment in which it operates by engaging with partner organizations, local leaders and community members. To ensure that all quotes and insights are kept anonymous, the hospital has engaged a research firm, MacPhie, to support them through this process.

If possible, members of the MacPhie team would like to speak with you to gain your insight about the hospital and its opportunities. The following page also has a few questions that could be answered prior to the discussion.

Thank you for your input and support throughout this process.

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* 1. How would you describe West Haldimand General Hospital’s relationship with your community?

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* 2. If you had to choose the top three things that West Haldimand General Hospital excels at, what would they be?

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* 3. Is there anything about West Haldimand General Hospital that gives you cause for concern, or gives you pause?

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* 4. If you were advising the leadership of West Haldimand General Hospital - what would be the first three things you would recommend they put on their “to-do” list?

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