Customer Service Survey Which department served you today? Question Title * 1. Which department served you today? Motor Vehicles/Tags Property Tax Delinquent Property Tax Call Center Select the reason for your visit today Question Title * 2. Select the reason for your visit today Motor Vehicle - Renew tag/Change tag type Motor Vehicle -Titling - New owner/Transfer ownership Motor vehicle - Insurance payment or dispute Motor vehicle - New Georgia resident Property Tax - Homestead exemption/Tax payment Property Tax - Senior Homestead Exemption Delinquent Tax - Tax payment/Tax Sale/Excess Funds Other How did you receive service from us today? Question Title * 3. How did you receive service from us today? Email By Phone In person Online web transaction Kroger Kiosk Which location did you visit? Question Title * 4. Which location did you visit? Main Office (Memorial Drive) North Office (Brookhaven) South Office (South DeKalb Mall) Not Applicable Were you greeted and acknowledged in a professional manner? Question Title * 5. Were you greeted and acknowledged in a professional manner? Greeted politely Greeted, but not politely Not greeted at all Didn't matter Please rate our ability to address and solve your service need during your visit Question Title * 6. Please rate our ability to address and solve your service need during your visit Excellent Good Fair Poor Please rate our knowledge of the subject matter during your transaction Question Title * 7. Please rate our knowledge of the subject matter during your transaction Excellent Good Fair Poor Were your concerns and/or needs handled in a timely and efficient manner? Question Title * 8. Were your concerns and/or needs handled in a timely and efficient manner? Yes No Were you given clear and concise information about your needs or concerns? Question Title * 9. Were you given clear and concise information about your needs or concerns? Yes No What is the name of the agent that served you? Question Title * 10. What is the name of the agent that served you? What changes would you suggest we make in the future? Question Title * 11. What changes would you suggest we make in the future? ONLY if you would like TO BE CONTACTED BY OUR OFFICE or receive a response regarding a comment you made, please leave your contact info below. Question Title * 12. ONLY if you would like TO BE CONTACTED BY OUR OFFICE or receive a response regarding a comment you made, please leave your contact info below. Name Company Address Address 2 City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number Done