Customer Service Survey Question Title * 1. Which department served you today? Motor Vehicles/Tags Property Tax Delinquent Property Tax Call Center Question Title * 2. Select the reason for your visit today Motor Vehicle - Renew tag/Change tag type Motor Vehicle -Titling - New owner/Transfer ownership Motor vehicle - Insurance payment or dispute Motor vehicle - New Georgia resident Property Tax - Homestead exemption/Tax payment Property Tax - Senior Homestead Exemption Delinquent Tax - Tax payment/Tax Sale/Excess Funds Other Question Title * 3. How did you receive service from us today? Email By Phone In person Online web transaction Kroger Kiosk Question Title * 4. Which location did you visit? Main Office (Memorial Drive) North Office (Brookhaven) South Office (South DeKalb Mall) Not Applicable Question Title * 5. Were you greeted and acknowledged in a professional manner? Greeted politely Greeted, but not politely Not greeted at all Didn't matter Question Title * 6. Please rate our ability to address and solve your service need during your visit Excellent Good Fair Poor Question Title * 7. Please rate our knowledge of the subject matter during your transaction Excellent Good Fair Poor Question Title * 8. Were your concerns and/or needs handled in a timely and efficient manner? Yes No Question Title * 9. Were you given clear and concise information about your needs or concerns? Yes No Question Title * 10. What is the name of the agent that served you? Question Title * 11. What changes would you suggest we make in the future? Question Title * 12. If you would like to receive updates from the DeKalb County Tax Commissioner’s Office, please complete the form below. Name City/Town ZIP/Postal Code Email Address Done