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Temkin Group is an independent research and consulting firm that is doing research on customer experience (CX) management activities.
If you complete this survey and provide a valid BUSINESS email address (i.e., not email addresses from services like GMAIL or YAHOO), then you will receive a free copy of the research report ($195 value). We will also select one respondent at random to receive a $50 Amazon.com gift certificate.
We really appreciate your willingness to participation in this research. The survey will typically take about 15 minutes.
If you have any questions about this survey, please email firstname.lastname@example.org.