We're sorry to see you go!

CloudFlare

We take customer feedback very seriously. Would you help us improve our service by answering 6 short questions? It should take about 2 minutes of your time.

Question Title

* 1. What CloudFlare plan were you on?

Free

Pro

Business

Enterprise

Other (please specify)

Question Title

* 2. Why did you join CloudFlare?

CDN (Speed and optimizations)

SSL

DDoS Protection

WAF (Web Application Firewall)

DNS (Domain Name Server)

Other (please specify)

Question Title

* 3. Why are you leaving the CloudFlare service?

Domain no longer active

Didn't see benefits of service

Found an alternative service

Insufficient customer support

Site availability issues

Lack of feature functionality, specify the feature we do not provide

Question Title

* 4. Please rank the quality of our service by category (5 being the best!)

	1	2	3	4	5
Performance (Site availability, speed, etc.)	Performance (Site availability, speed, etc.) 1	Performance (Site availability, speed, etc.) 2	Performance (Site availability, speed, etc.) 3	Performance (Site availability, speed, etc.) 4	Performance (Site availability, speed, etc.) 5
DDoS Protection	DDoS Protection 1	DDoS Protection 2	DDoS Protection 3	DDoS Protection 4	DDoS Protection 5
WAF (Web Application Firewall)	WAF (Web Application Firewall) 1	WAF (Web Application Firewall) 2	WAF (Web Application Firewall) 3	WAF (Web Application Firewall) 4	WAF (Web Application Firewall) 5
Customer Support	Customer Support 1	Customer Support 2	Customer Support 3	Customer Support 4	Customer Support 5

We're sorry to see you go!

CloudFlare

Question Title

* 1. What CloudFlare plan were you on?

Question Title

* 2. Why did you join CloudFlare?

Question Title

* 3. Why are you leaving the CloudFlare service?

Question Title

* 4. Please rank the quality of our service by category (5 being the best!)

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* 5. What else can we be doing better? Please provide any additional comments.

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* 6. Would you consider CloudFlare again if we improved our services?