Software Evaluation Survey Question Title * 1. How easy was it to install our software? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 2. How user-friendly is our software's interface? Extremely user-friendly Very user-friendly Moderately user-friendly Slightly user-friendly Not at all user-friendly Question Title * 3. How often does our software freeze or crash? Extremely often Very often Moderately often Slightly often Not at all often Question Title * 4. How successful is our software in performing its intended task? Extremely successful Very successful Moderately successful Slightly successful Not at all successful Question Title * 5. How useful is the included documentation for our software? Extremely useful Quite useful Moderately useful Slightly useful Not at all useful Question Title * 6. How helpful is the customer support for our software? Extremely helpful Very helpful Moderately helpful Slightly helpful Not at all helpful Question Title * 7. Was the delivery time of our product reasonable? Extremely reasonable Quite reasonable Moderately reasonable Slightly reasonable Not at all reasonable Question Title * 8. How can we improve our software? Question Title * 9. Overall, are you satisfied with our service, dissatisfied with it, or neither satisfied nor dissatisfied with it? Extremely satisfied Quite satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Quite dissatisfied Extremely dissatisfied Question Title * 10. How likely is it that you would recommend our software to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Done
