1. Financial Aid Survey

* 1. My contact with the Financial Aid office was through:

* 2. Please rate the following statements in order of how they apply to you.

  Strongly agree Agree Disagree Strongly Disagree N/A
I was treated in a friendly, knowledgeable and professional manner.
My visit, telephone call and/or email message to the office was handled in a timely manner.
I received the information I needed and know exactly what I need to do next.
The Web presence was helpful and informative.
The staff member expressed a sincere interest in me, and I felt respected and valued as an individual.
I was encouraged to come by for help.
I was made aware that changes to my schedule may affect my financial aid.
My issue was thoroughly explained.
I am satisfied with the quality of service in the Financial Aid office.

* 3. The space below is available for you to offer your general comments and/or any suggested improvements.

* 4. I would like someone to contact me: