This survey is part of a national research project, TCRP Project A-55: Travel Behavior and Financial Impacts of Fare Capping, aimed at examining the ridership and revenue effects of fare capping for public transit agencies in North America, and developing planning tools that can help transit agencies estimate the potential ridership and revenue impacts of fare capping. This project is conducted by the Texas A&M Transportation Institute (TTI) in collaboration with Nelson\Nygaard, and is sponsored by the Transit Cooperative Research Program (TCRP) of the Transportation Research Board.

This transit agency survey will help the research team learn about the impacts of fare capping on ridership and revenue at transit agencies across North America, how transit agencies are estimating and measuring those impacts, and how data tools can help transit agencies estimate potential impacts when considering and designing a fare capping program. We are interested in hearing from transit agencies at all stages — whether your agency has implemented fare capping, is considering it, has discontinued a fare capping program, or has decided not to pursue it.

The survey takes approximately 15–20 minutes to complete, depending on your transit agency’s fare capping implementation status. Your survey responses will be kept confidential and reported in aggregate only; individual agencies will not be identified based on their survey responses.

If you are not the appropriate person at your transit agency to complete this survey, please forward it to the correct person. You are encouraged to collaborate with your transit agency colleagues to complete the survey. Please complete and submit this survey by July 10, 2026.

If you have questions regarding this survey or the research project, please contact the research team member Eryn Rosenblum at 617-279-0933 or erosenblum@nelsonnygaard.com. You may be contacted by the research team after the survey is completed to help clarify your answers or obtain additional information. Thank you for your participation.

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