City of Murrieta

Thank you for doing business with the City of Murrieta. The City is dedicated to providing the highest level of customer satisfaction possible to everyone we deal with so we value your feed-back on the level of service that was provided to you.  Please take a moment to fill out this brief questionnaire and let us know if you would like to be contacted so that we can assist you with any unresolved issues. 
 
Thank you

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1. Date of visit: (Required.)

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2. Approximate time of visit (Required.)

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3. Were you assisted in a timely manner? (Required.)

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4. If not, please explain.

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5. Purpose of Visit: (Required.)

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6. Please indicate the sections or groups with which you worked: (Required.)

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7. Did staff act in a professional and courteous manner? (Required.)

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8. If not, please explain.

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9. Was staff able to answer your questions? (Required.)

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10. If not, please explain.

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11. Were the materials supplied to you helpful? (Required.)

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12. How would you rate your overall experience? (Required.)

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13. Were you referred to a supervisor if staff was unable to assist you? (Required.)

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14. Prior to your visit, did you view the City website? (Required.)

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15. What information on the website was most useful?

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16. What information would you like to see on the website?

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17. How can we improve our service to you on your next visit? (Required.)

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18. Name of employee(s) that assisted you (Optional).

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19. May we contact you? (Required.)

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20. Contact information (Optional)

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