Assessment & Delinquency Trends in Community Associations

The Foundation for Community Association Research is examining current trends in regular and special assessments, homeowner delinquencies, collection practices, payment plans, and assessment-related foreclosures. The survey is designed to establish current industry benchmarks and better understand how rising community costs and unpaid assessments are affecting association finances, operations, and homeowners.

Survey instruction: Please answer the questions based on one community association you know well. Responses will be reported only in aggregate.
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1.What is your role in the community association industry?
2.What type of community association are you representing in this survey?
3.What state do you primarily live/work in?
Assessment Trends
4.During the past three years, approximately how much have the community's regular assessments increased in total?
5.What are the three primary factors that have contributed to increases in the community's regular assessments during the past three years? Select up to three.
6.Has the community imposed a special assessment during the past three years?
Delinquency Trends
7.What is the association's current assessment delinquency rate?
Enter the percentage for each category as a number from 0–100 (for example, enter 85 rather than 85%). The four responses should total 100.
8.Compared with 12 months ago, how has the community's assessment delinquency rate changed?
9.What do you believe are the primary factors contributing to assessment delinquencies in your community? Select up to three.
Collections Practices & Payment Plans
10.Which of the following are part of the community’s standard process for addressing delinquent assessments? Select up to four.
11.During the past 12 months, have homeowner requests for assessment payment plans increased, decreased, or stayed about the same?
Financial Impact & Enforcement
12.During the past three years, have assessment delinquencies caused the community to experience or take any of the following actions? Select all that apply.
13.During the past 12 months, has the community taken any of the following actions related to unpaid assessments? Select all that apply.
14.During the past three years, approximately how many assessment-related foreclosure proceedings has the community initiated?
15.Of any assessment-related foreclosure proceedings initiated during the past three years, did any result in the actual sale of the property through foreclosure?
16.What collection practice or approach has been most effective in helping your community address assessment delinquencies? Please briefly explain.