Exit Talking Book Services (TBS) Patron Survey Thank you for participating in this important survey--your answers will help SC Talking Book Services to serve you better!This survey will take about ten minutes to complete.All respondents will receive a thank-you gift for completing the survey; 3 lucky winners will receive an extra, grand prize! Be sure to complete the section asking for your name and email address to receive your gift and be entered for the grand prize! Question Title * 1. I am... an SC Talking Book Services patron completing this survey for a SC Talking Book Services patron Question Title * 2. How did you learn about Talking Book Services? Select all that apply. Doctor/Ophthalmologist Social Worker Teacher/educator Family/friend Social media internet/computer/web search VA Home health agency Other (please specify): Question Title * 3. Which types of materials do you receive from Talking Book Services? Select all that apply. Digital audio Large print Descriptive DVDs Braille Question Title * 4. If you receive audio books, how satisfied are you with the number of titles on each cartridge? Completely satisfied Mostly Satisfied Neither satisfied nor dissatisfied Mostly dissatisfied Completely dissatisfied I do not receive audio books Completely satisfied Mostly Satisfied Neither satisfied nor dissatisfied Mostly dissatisfied Completely dissatisfied I do not receive audio books Question Title * 5. If you are dissatisfied with the number of titles on each cartridge, what is the main reason ? Want more Want fewer Want different genres Want different authors Not applicable/I'm not dissatisfied Question Title * 6. How satisfied are you with: Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Not applicable Types of books received? Types of books received? Very satisfied Types of books received? Satisfied Types of books received? Neither satisfied nor dissatisfied Types of books received? Dissatisfied Types of books received? Very dissatisfied Types of books received? Not applicable Your digital Talking Book Player? Your digital Talking Book Player? Very satisfied Your digital Talking Book Player? Satisfied Your digital Talking Book Player? Neither satisfied nor dissatisfied Your digital Talking Book Player? Dissatisfied Your digital Talking Book Player? Very dissatisfied Your digital Talking Book Player? Not applicable Question Title * 7. Which format do you prefer for the Connect the Dots newsletter? Audio cartridge E-mail Large print I do not receive this newsletter Question Title * 8. Do you participate in any SC Talking Book Services programs? Select all that apply. Art Gallery Summer Reading Winter Reading None of the above Question Title * 9. What are some things that might tempt you to participate? Different prizes Frequent reminders More interaction during the program Question Title * 10. Do you subscribe to any of the magazines about South Carolina provided by Talking Book Services? Select all that apply. Columbia Metropolitan Magazine South Carolina Wildlife Southern Edge Garden and Gun None of the above Question Title * 11. Can you easily access the internet? Yes No (please specify) Question Title * 12. Do you use BARD (Braille and Audio Reading Download)? I use BARD only I use BARD mostly and some digital cartridges I use digital cartridges mostly and BARD occasionally I do not use BARD Question Title * 13. If you use BARD, how often do you download books on BARD? Daily Weekly Monthly Quarterly Less often Question Title * 14. How many titles do you download at one time? 1-5 6-10 11-15 16-25 more than 25 Question Title * 15. If you do not use BARD, is it because (select all that apply): No internet access Do not use a computer Not interested Did not know about BARD I do not have a smartphone or device Prefer to have materials mailed to me Question Title * 16. Do you follow SC Talking Book Services on Facebook? Yes No I do not use social media Question Title * 17. How satisfied are you with the service provided by Talking Book Services Reader Advisors? Completely satisfied Mostly satisfied Neither satisfied nor dissatisfied Dissatisfied Completely dissatisfied Completely satisfied Mostly satisfied Neither satisfied nor dissatisfied Dissatisfied Completely dissatisfied Question Title * 18. How do you rate: Completely satisfied Mostly satisfied Neither satisfied nor dissatisfied Mostly dissatisfied Completely dissatisfied Overall Talking Book Services ? Overall Talking Book Services ? Completely satisfied Overall Talking Book Services ? Mostly satisfied Overall Talking Book Services ? Neither satisfied nor dissatisfied Overall Talking Book Services ? Mostly dissatisfied Overall Talking Book Services ? Completely dissatisfied Ease of contacting the library? Ease of contacting the library? Completely satisfied Ease of contacting the library? Mostly satisfied Ease of contacting the library? Neither satisfied nor dissatisfied Ease of contacting the library? Mostly dissatisfied Ease of contacting the library? Completely dissatisfied Quality of local recordings? Quality of local recordings? Completely satisfied Quality of local recordings? Mostly satisfied Quality of local recordings? Neither satisfied nor dissatisfied Quality of local recordings? Mostly dissatisfied Quality of local recordings? Completely dissatisfied Variety of local recordings? Variety of local recordings? Completely satisfied Variety of local recordings? Mostly satisfied Variety of local recordings? Neither satisfied nor dissatisfied Variety of local recordings? Mostly dissatisfied Variety of local recordings? Completely dissatisfied Question Title * 19. What can Talking Book Services do better? Question Title * 20. Is there anything else you would like for us to know? Question Title * 21. Do you think you need a replacement digital Talking Book Player? Yes No Question Title * 22. Do you want to receive the Talking Book Topics catalog? Yes, large print Yes, audio cartridge No Question Title * 23. Would you like someone from Talking Book Services to contact you? Yes No Question Title * 24. What is your name? Question Title * 25. What is your email? Done