This survey explores how personal messaging apps are used for work, and how this affects privacy, work-life balance, wellbeing and psychological safety.

How Digital Communication Technologies Shape Work, Power, and Wellbeing in Hospitality

English

Hospitality is increasingly an &ldquo;always-on&rdquo; industry. This survey explores how personal messaging apps are used for work, and how this affects privacy, work-life balance, wellbeing, psychological safety, and inappropriate contact outside working hours. The survey takes approximately 5&ndash;7 minutes. All responses are anonymous and confidential. Findings will only be reported in aggregate. Personal messaging apps include: WhatsApp, SMS/iMessage, Facebook Messenger, Telegram, Signal, Instagram DMs.