Customer Feedback Form Question Title * 1. How did you hear about us? From my vet From a friend From Facebook/Instagram Google search Other- please specify so we can thank them Question Title * 2. How did you find our initial greetings over the phone and in our practice? Excellent Good Average Poor Question Title * 3. How did you find our therapists personal presentation? Excellent Good Average Poor Question Title * 4. How would you rate the cleanliness in our treatment rooms? Excellent Good Average Poor Question Title * 5. How did you find the ambiance in our practice? Excellent Good Average Poor Question Title * 6. Was the treatment process for your pet explained well by our therapists? Yes No Question Title * 7. Did you feel you got value for your money and time spent? Yes No Question Title * 8. Your feedback is very important to us as we strive for continual improvement. Is there anything you would like to suggest that may improve your next treatment experience with us? Question Title * 9. Would you like to share any other comments on your experience with us? Question Title * 10. Is it ok if we post your comments about our service on our website or social pages? Yes No Question Title * 11. Would you like to go into our competition to win a free massage for your pet? If so, what email address or phone number would you like to be contacted on? Question Title * 12. Lastly, Are there any other treatments you would like us to offer? Done
