BSB Chamber Membership Participation and Satisfaction Survey

Hello!

The Bulverde / Spring Branch Area Chamber of Commerce is conducting this survey to get your very important feedback that will help us constantly improve.  You have been specially selected to participate in this survey.  Your opinion is invaluable to us and your fellow Chamber Members.  Please respond to the questions to the best of your knowledge.

Our goal is to enhance the value of Chamber membership to the benefit of all members.  Please answer the questions on the following pages.  All information will be kept strictly confidential.

For your participation (that is, upon completion of the survey, and upon disclosure of your contact information), you will be entered into a drawing for a $50 gift card.  There are 4 gift cards available for the drawing.

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* 1. How did you learn about the Bulverde / Spring Branch Area Chamber of Commerce?

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* 2. How long has your company been a member of the Bulverde/Spring Branch Chamber of Commerce?

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* 3. Is your company a member of other Chambers of Commerce? If so, which chambers is your company a member of?

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* 4. If your company is a member of more than one (1) Chamber, do you consider Bulverde / Spring Branch Area Chamber of Commerce as your main chamber?

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* 5. Is your company a member of any Business Networking Groups?  If so, which groups is your company a member of?

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* 6. Of the following Chamber Events/Activities how often do you participate in them?    Also, if you participate in them, please rate them?

  Participation Rating Answers
Business Networking Mixer
Chamber Monthly Power Lunch
Ribbon Cutting Ceremonies
Chamber Annual Awards Gala
Chamber Market Day (Spring or Fall)
Special Council or Committee Meetings

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* 7. Are there any events/activities you would like the Chamber to engage in that we’re not doing now?

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* 8. The Chamber offers the following services at no cost to business members. Please confirm if you knew about the service and if you have used the service.

  Did you Know? Have you Utilized?
Community Events Calendar (Website & social media)
Job Postings (Website and shared on Social Media)
News/Press Release (Website and ties to your Member Directory Listing)
Advertise upcoming events in Wednesday’s Member Events newsletter
Business Cards at Office
Brochure at Chamber Office

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* 9. Do you serve in a volunteer role with the Chamber? If so, what role(s) (select all that apply) do you serve in:

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* 10. We are always looking for new volunteers.  Contact me about volunteering for:

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* 11. What is your company's likelihood of continuing to be a member of the Chamber?

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* 12. What is the likelihood of you recommending the Chamber to a friend or colleague?

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* 13. How would you rate the "value for money" of your company's membership to the Chamber?

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* 14. Is the Chamber fulfilling your business needs?

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* 15. OVERALL, what is your degree of satisfaction OR dissatisfaction with the Chamber?

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* 16. What, if any, would you recommend to the Chamber to improve its services?

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* 17. What do you consider to be your largest challenges in operating your business? (Please check all that apply)

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* 18. The Mission of the BSB Chamber Foundation is to provide leadership and training programs to our business community.  Please tell us what types of training classes would you like to see.

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* 19. Those are all the questions we have. Remember, if you would like to be considered for the gift certificate drawings, please fill in the contact information below. Thank you very much for taking the survey. We will analyze the results in aggregate, and use them to improve our products and services. We will also share them back out to the membership in a future communication.

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