Help improve digital connectivity for businesses

Is poor mobile or broadband connectivity affecting your business?

Connecting Cambridgeshire is delivering the Digital Connectivity programme for the Cambridgeshire & Peterborough Combined Authority, working with broadband and mobile network providers to improve connectivity across Cambridgeshire and Peterborough.

We know that reliable mobile and broadband services are essential for businesses, employees and customers. We want to better understand where businesses are experiencing connectivity challenges and how these issues affect day-to-day operations.

Your feedback will help us identify connectivity issues affecting businesses across Cambridgeshire and Peterborough and strengthen Connecting Cambridgeshire’s discussions with mobile and broadband providers about where improvements are needed most. Where businesses are experiencing problems, we may be able to work with providers to help find solutions and encourage improvements.

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1. Where is your business based? (Required.)

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2. What size is your organisation? (Required.)

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3. Does poor mobile coverage affect your business, staff or customers? (Required.)

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4. Does poor broadband connectivity affect your business, staff or customers? (Required.)

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5. If you answered yes to Q3 and/or Q4, where do you experience the greatest connectivity issues? (Select all that apply)

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6. If you answered yes to Q3 and/or Q4, which of the following issues do you experience? (Select all that apply)

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7. Do you know who provides your business broadband and/or mobile sercives? (Required.)

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8. If a better connectivity option were available, would you consider switching provider? (Required.)

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9. If you answered no to Q8, what was the reason?

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10. Is there anything else you would like to tell us about digital connectivity and its impact on your business?

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11. Would you be happy for Connecting Cambridgeshire to contact you to discuss the connectivity issues you've highlighted? (Required.)

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12. If you answered yes to Q11 please can you share your:

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13. If you’re experiencing connectivity issues and provide your contact details, a member of the Connecting Cambridgeshire team will contact you to gather further information that may help inform discussions and help us work with network providers to make improvements. How would you prefer we contact you?

Thank you for your time. Your feedback will help Connecting Cambridgeshire identify connectivity issues affecting businesses across Cambridgeshire and Peterborough and strengthen their discussions with mobile and broadband providers about where improvements are needed most, to encourage future investment in our area.

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