* 1. Contact Information 

* 2. Speed of response to your original enquiry?

* 3. Did we provide all the information that you needed?

* 4. Did we process your order efficiently?

* 5. Did we handle your delivery on time?

* 6. If you required any technical support was this handled efficiently?

* 7. Any additional comments?

* 8. Does our product meet your needs?

* 9. Any additional comments on our product performance?

* 10. Please give us your suggestions for improving our products and service.

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