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Patient Satisfaction Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend Warrnambool Obstetrics and Gynaecology to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with the care you recieved at Warrnambool Obstetrics and Gynaecology?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe your visit? Select all that apply.
Competitively priced
High quality Gynaecology care
I felt listened to
Welcoming and friendly reception staff
Acceptable wait time
Overpriced
Unhelpful visit
I felt ignored/ judged/ discriminated against by staff
Poor quality Gynaecological care
Unacceptable wait time
Other (please specify)
4.
How well do your visits meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How would you rate the quality of the Gynaecological service you received?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How would you rate the value for money of the service you received?
Excellent
Above average
Average
Below average
Poor
7.
How responsive have we been to your questions or concerns about your care?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
8.
How long have you been a customer of Warrnambool Obstetrics and Gynaecology?
This is my first visit
Less than six months
Six months to a year
1 - 2 years
3 or more years
I am yet to have an appointment
9.
How likely are you to visit us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
10.
Do you have any other comments, questions or concerns that may help us improve or maintain our quality of service?
(If you would like a personal response please leave an email address at the end of your comment as this is an otherwise unidentified survey)
Current Progress,
0 of 10 answered