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* 1. What is your biggest concerns about being in a car accident?

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* 2. Have you find a solution for the problem?

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* 3. Rate the quality of your medical care.

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* 4. Rate quality of service received from your Auto Insurance Company through Claim Process.

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* 5. Rate quality of service received from other driver's Auto Insurance Company through Claim Process.

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* 6. Did you hire a lawyer and were they helpful?

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* 7. At the end of the claim process were you:

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* 8. Is there anything else you'd like to share about your car accident experience?

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* 9. Do you think our current car accident claims process system is fair?

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