Patient Satisfaction Survey: We would like to know how you feel about the services we provide in order to meet your needs. Your responses are directly responsible for improving these services. All responses will be kept confidential.

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* 2. Ease of getting care:

  Excellent Good Fair Poor N/A
Ability to get in to be seen
Hours Center is open
Convenience of Center's location
Prompt return of phone calls

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* 3. Waiting

  Excellent Good Fair Poor  N/A
Time in waiting room
Time in exam room
Waiting for tests to be performed
Waiting for test results

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* 4. Provider staff: (Physician, Dentist, Physician Assistant, Nurse Practitioner)

  Excellent Good Fair Poor N/A
Listens to you
Takes enough time with you
Explains what you need to know
Gives you good advice and treatment

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* 5. Nurses and Medical Assistants

  Excellent Good Fair Poor N/A
Friendly, helpful and to you
Answers your questions

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* 6. Staff Ability to Coordinate Your Care:

  Excellent Good Fair Poor N/A
Coordinates your plan of care and treatment
Monitors, follow-up, and responds to changes in your health
Ease of getting a referral to a specialists
Assists with managing your medications

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* 7. All others( Receptionist, Billing, Accounts Receivable)

  Excellent Good Fair Poor N/A
Friendly and helpful to you
Answers your questions

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* 8. Payment:

  Excellent Good Fair Poor N/A
How much you pay
Explanation of charges
Collection of payment/money

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* 9. Facility:

  Excellent Good Fair Poor N/A
Neat and clean building
Ease of finding where to go
Comfort and safety while waiting
Privacy

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* 10. Overall Findings

T