ABOUT YOUR EMPLOYEE'S TRAINING

Please tell us about the training provided by RAISE Training. Your feedback will play an important role in developing the quality of training provided. In this questionnaire, the term ‘training’ refers to learning experiences provided by RAISE Training. The term ‘trainer’ refers to the course facilitators.

Provide one response to each item on the form.

* Trainer Quality

  Strongly disagree Disagree Agree Strongly agree
Trainers were effective in their teaching.
Trainers had good knowledge and experience of the industry.
Trainers were able to relate material to the workplace.

* Overall Satisfaction

  Strongly disagree Disagree Agree Strongly agree
Overall, we are satisfied with the training.
We would recommend the training to others.
We would recommend the training organisation to others.

* Effective Assessment

  Strongly disagree Disagree Agree Strongly agree
Assessments were based on realistic activities.
The way employees were assessed was a fair test of their skills and knowledge.
The training organisation gave appropriate recognition of existing knowledge and skills.
Assessment was at an appropriate standard.

* Training Relevance

  Strongly disagree Disagree Agree Strongly agree
The training focused on relevant skills.
The training prepared employees well for work.
The training had a good mix of theory and practice.
The training was an effective investment.
The training reflected current practice.
The training was effectively integrated into our organisation.

* Competency Development

  Strongly disagree Disagree Agree Strongly agree
Our employees gained the skills they needed from this training.
The training has helped our employees work with people.
The training helped employees identify how to build on their current knowledge and skills.
Our employees gained the knowledge they needed from this training.
The training prepared our employees for the demands of work.

* Training Resources

  Strongly disagree Disagree Agree Strongly agree
The training used up-to-date equipment, facilities and materials.
The training resources were appropriate for learner needs.
Training resources and equipment were in good condition.

* Effective Support

  Strongly disagree Disagree Agree Strongly agree
The training organisation acted on feedback from employers.
The training organisation developed customised programs.
The training organisation was flexible enough to meet our needs.
The training organisation dealt satisfactorily with any issues or complaints.
The training organisation provided good support for workplace training and assessment.
The training organisation clearly explained what was expected from employers.
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