WMC Patient Advisory Council Annual Patient Survey

Your Patient Advisory Council (PAC) at Westminster Medical Clinic (WMC) needs your help. We, as your fellow patient representatives, want to know how we can help you. Each year, new improvements and updates are made at WMC with the feedback you give!

Please anonymously share your opinions, thoughts, and comments with us. All questions are optional.

If you'd prefer to fill out the survey in the office or require translation services, call and schedule a time with Caitlin or Heather.

We look forward to hearing from you.

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* 1. I have been a patient with Westminster Medical Clinic for:

Less than 1 year

1-3 years

4-9 years

More than 10 years

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* 2. The Primary Care Provider I usually see is:

Dr. Robin Smith

Dr. Maria Villavert

Dr. Taysa Bowers

Dr. Phil Oro

Samantha Dreher

Stacy Davisson

Paige Money

None of the above

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* 3. What is your age range?

18 - 29 years old

30 - 49 years old

50 - 64 years old

65 - 74 years old

75 years old +

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* 4. Please select the response that best fits your experience at WMC:

	Definitely	Mostly	Somewhat	Not at all	This question is not important to me regarding my care at WMC.
My provider understands what is important to me and/or my priorities in my life.	My provider understands what is important to me and/or my priorities in my life. Definitely	My provider understands what is important to me and/or my priorities in my life. Mostly	My provider understands what is important to me and/or my priorities in my life. Somewhat	My provider understands what is important to me and/or my priorities in my life. Not at all	My provider understands what is important to me and/or my priorities in my life. This question is not important to me regarding my care at WMC.
My provider listens to me and addresses my concerns and needs.	My provider listens to me and addresses my concerns and needs. Definitely	My provider listens to me and addresses my concerns and needs. Mostly	My provider listens to me and addresses my concerns and needs. Somewhat	My provider listens to me and addresses my concerns and needs. Not at all	My provider listens to me and addresses my concerns and needs. This question is not important to me regarding my care at WMC.
Visits with my provider are helpful and support my goals or priorities in life.	Visits with my provider are helpful and support my goals or priorities in life. Definitely	Visits with my provider are helpful and support my goals or priorities in life. Mostly	Visits with my provider are helpful and support my goals or priorities in life. Somewhat	Visits with my provider are helpful and support my goals or priorities in life. Not at all	Visits with my provider are helpful and support my goals or priorities in life. This question is not important to me regarding my care at WMC.
Visits with my provider through telehealth provide me with a similar level of care as in-person visits.	Visits with my provider through telehealth provide me with a similar level of care as in-person visits. Definitely	Visits with my provider through telehealth provide me with a similar level of care as in-person visits. Mostly	Visits with my provider through telehealth provide me with a similar level of care as in-person visits. Somewhat	Visits with my provider through telehealth provide me with a similar level of care as in-person visits. Not at all	Visits with my provider through telehealth provide me with a similar level of care as in-person visits. This question is not important to me regarding my care at WMC.
My provider is genuine and shows empathy to me when I need it.	My provider is genuine and shows empathy to me when I need it. Definitely	My provider is genuine and shows empathy to me when I need it. Mostly	My provider is genuine and shows empathy to me when I need it. Somewhat	My provider is genuine and shows empathy to me when I need it. Not at all	My provider is genuine and shows empathy to me when I need it. This question is not important to me regarding my care at WMC.
I am comfortable expressing my values and preferences to my provider.	I am comfortable expressing my values and preferences to my provider. Definitely	I am comfortable expressing my values and preferences to my provider. Mostly	I am comfortable expressing my values and preferences to my provider. Somewhat	I am comfortable expressing my values and preferences to my provider. Not at all	I am comfortable expressing my values and preferences to my provider. This question is not important to me regarding my care at WMC.
WMC makes it easy for me to get care.	WMC makes it easy for me to get care. Definitely	WMC makes it easy for me to get care. Mostly	WMC makes it easy for me to get care. Somewhat	WMC makes it easy for me to get care. Not at all	WMC makes it easy for me to get care. This question is not important to me regarding my care at WMC.
WMC is able to provide most of my care.	WMC is able to provide most of my care. Definitely	WMC is able to provide most of my care. Mostly	WMC is able to provide most of my care. Somewhat	WMC is able to provide most of my care. Not at all	WMC is able to provide most of my care. This question is not important to me regarding my care at WMC.
In caring for me, my provider considers all of the factors that affect my health.	In caring for me, my provider considers all of the factors that affect my health. Definitely	In caring for me, my provider considers all of the factors that affect my health. Mostly	In caring for me, my provider considers all of the factors that affect my health. Somewhat	In caring for me, my provider considers all of the factors that affect my health. Not at all	In caring for me, my provider considers all of the factors that affect my health. This question is not important to me regarding my care at WMC.
WMC coordinates the care I get from multiple places.	WMC coordinates the care I get from multiple places. Definitely	WMC coordinates the care I get from multiple places. Mostly	WMC coordinates the care I get from multiple places. Somewhat	WMC coordinates the care I get from multiple places. Not at all	WMC coordinates the care I get from multiple places. This question is not important to me regarding my care at WMC.
My provider knows me as a person.	My provider knows me as a person. Definitely	My provider knows me as a person. Mostly	My provider knows me as a person. Somewhat	My provider knows me as a person. Not at all	My provider knows me as a person. This question is not important to me regarding my care at WMC.
My provider and I have been through a lot together.	My provider and I have been through a lot together. Definitely	My provider and I have been through a lot together. Mostly	My provider and I have been through a lot together. Somewhat	My provider and I have been through a lot together. Not at all	My provider and I have been through a lot together. This question is not important to me regarding my care at WMC.
My provider stands up for me.	My provider stands up for me. Definitely	My provider stands up for me. Mostly	My provider stands up for me. Somewhat	My provider stands up for me. Not at all	My provider stands up for me. This question is not important to me regarding my care at WMC.
The care I get at WMC is informed by knowledge of my family.	The care I get at WMC is informed by knowledge of my family. Definitely	The care I get at WMC is informed by knowledge of my family. Mostly	The care I get at WMC is informed by knowledge of my family. Somewhat	The care I get at WMC is informed by knowledge of my family. Not at all	The care I get at WMC is informed by knowledge of my family. This question is not important to me regarding my care at WMC.
The care I get at WMC is informed by knowledge of my community.	The care I get at WMC is informed by knowledge of my community. Definitely	The care I get at WMC is informed by knowledge of my community. Mostly	The care I get at WMC is informed by knowledge of my community. Somewhat	The care I get at WMC is informed by knowledge of my community. Not at all	The care I get at WMC is informed by knowledge of my community. This question is not important to me regarding my care at WMC.
Over time, WMC helps me to meet my goals.	Over time, WMC helps me to meet my goals. Definitely	Over time, WMC helps me to meet my goals. Mostly	Over time, WMC helps me to meet my goals. Somewhat	Over time, WMC helps me to meet my goals. Not at all	Over time, WMC helps me to meet my goals. This question is not important to me regarding my care at WMC.
Over time, WMC helps me stay healthy.	Over time, WMC helps me stay healthy. Definitely	Over time, WMC helps me stay healthy. Mostly	Over time, WMC helps me stay healthy. Somewhat	Over time, WMC helps me stay healthy. Not at all	Over time, WMC helps me stay healthy. This question is not important to me regarding my care at WMC.

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* 5. Please select the response that best fits how you think or feel:

	Very important to me	Somewhat important to me	Not important to me	I'm unsure	Not applicable to me
Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is...	Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is... Very important to me	Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is... Somewhat important to me	Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is... Not important to me	Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is... I'm unsure	Healthcare at an independent, physician-owned primary care clinic rather than one owned and operated by an insurance company, hospital system, or large corporation or company is... Not applicable to me
Health insurance through my job or from my employer is...	Health insurance through my job or from my employer is... Very important to me	Health insurance through my job or from my employer is... Somewhat important to me	Health insurance through my job or from my employer is... Not important to me	Health insurance through my job or from my employer is... I'm unsure	Health insurance through my job or from my employer is... Not applicable to me
The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is...	The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is... Very important to me	The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is... Somewhat important to me	The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is... Not important to me	The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is... I'm unsure	The ability to manage my healthcare digitally (make appointments, see lab results, interact with my provider, etc.) rather than over the phone is... Not applicable to me
The freedom to choose my own primary care clinic rather than have it chosen by my insurance is...	The freedom to choose my own primary care clinic rather than have it chosen by my insurance is... Very important to me	The freedom to choose my own primary care clinic rather than have it chosen by my insurance is... Somewhat important to me	The freedom to choose my own primary care clinic rather than have it chosen by my insurance is... Not important to me	The freedom to choose my own primary care clinic rather than have it chosen by my insurance is... I'm unsure	The freedom to choose my own primary care clinic rather than have it chosen by my insurance is... Not applicable to me

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* 6. At this time, I most want to prioritize

The length of my life

The quality of my life

Personal growth and development

Preparing for end of life

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* 7. What, if any, services would you like to see WMC add in 2023-2024?

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* 8. Why do you get care at WMC instead of somewhere else?

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* 9. What is unique at WMC that matters to you?

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* 10. When you think of WMC, what is 1 word that comes to mind?

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* 11. WMC wants to celebrate the people at WMC in health, healing, and wellbeing in 2023!

Are you willing to share your story or journey to better health with others? If so, add your name below. Our health coach, Heather, and Jack from the Patient Advisory Council will reach out to you.

Thank you for completing our survey!

You can help support the work done at WMC by placing an online review (Google or Nextdoor). If you have any additional feedback on how we can improve, please let either WMC or the PAC know directly.

We have openings on PAC! If you would like to join the PAC, please email: pac@westminstermedicalclinic.com.

WMC Patient Advisory Council Annual Patient Survey

Question Title

* 1. I have been a patient with Westminster Medical Clinic for:

Question Title

* 2. The Primary Care Provider I usually see is:

Question Title

* 3. What is your age range?

Question Title

* 4. Please select the response that best fits your experience at WMC:

Question Title

* 5. Please select the response that best fits how you think or feel:

Question Title

* 6. At this time, I most want to prioritize

Question Title

* 7. What, if any, services would you like to see WMC add in 2023-2024?

Question Title

* 8. Why do you get care at WMC instead of somewhere else?

Question Title

* 9. What is unique at WMC that matters to you?

Question Title

* 10. When you think of WMC, what is 1 word that comes to mind?

Question Title

* 11. WMC wants to celebrate the people at WMC in health, healing, and wellbeing in 2023! Are you willing to share your story or journey to better health with others? If so, add your name below. Our health coach, Heather, and Jack from the Patient Advisory Council will reach out to you.

* 11. WMC wants to celebrate the people at WMC in health, healing, and wellbeing in 2023!

Are you willing to share your story or journey to better health with others? If so, add your name below. Our health coach, Heather, and Jack from the Patient Advisory Council will reach out to you.