* 1. Occasionally my mind takes me back to events in the past where I had been insensitive or hurtful and I feel bad about what I did.

* 2. I often have tender, concerned feelings for people less fortunate than me.

* 3. I sometimes try to understand my friends better by imagining how things look from their perspective.

* 4. When I see someone being taken advantage of, I feel kind of protective towards them.

* 5. Before criticizing somebody, I try to imagine how I would feel if I were in their place.