Customer Satisfaction Survey Question Title * 1. First of all, how was your visit to Delapré Abbey? Very enjoyable Enjoyable Average Poor Very poor OK Question Title * 2. Have you visited the Abbey before? Yes No If yes, then when did you visit us? OK Question Title * 3. How far did you travel to visit us? 5 miles or less 5-10 miles 10-20 miles 20-50 miles 50 miles or more OK Question Title * 4. Based on your visit, how would you rate the following aspects of Delapré Abbey? Very good Good Average Poor Very poor N/A Car Park Car Park Very good Car Park Good Car Park Average Car Park Poor Car Park Very poor Car Park N/A Visitor Welcome Centre including Shop Visitor Welcome Centre including Shop Very good Visitor Welcome Centre including Shop Good Visitor Welcome Centre including Shop Average Visitor Welcome Centre including Shop Poor Visitor Welcome Centre including Shop Very poor Visitor Welcome Centre including Shop N/A Tour Tour Very good Tour Good Tour Average Tour Poor Tour Very poor Tour N/A Exhibitions and presentation Exhibitions and presentation Very good Exhibitions and presentation Good Exhibitions and presentation Average Exhibitions and presentation Poor Exhibitions and presentation Very poor Exhibitions and presentation N/A Facilities eg. toilets, lifts Facilities eg. toilets, lifts Very good Facilities eg. toilets, lifts Good Facilities eg. toilets, lifts Average Facilities eg. toilets, lifts Poor Facilities eg. toilets, lifts Very poor Facilities eg. toilets, lifts N/A Café & Catering Café & Catering Very good Café & Catering Good Café & Catering Average Café & Catering Poor Café & Catering Very poor Café & Catering N/A The Walled Garden The Walled Garden Very good The Walled Garden Good The Walled Garden Average The Walled Garden Poor The Walled Garden Very poor The Walled Garden N/A OK Question Title * 5. What did you like most on your visit to Delapré Abbey? OK Question Title * 6. Please tell us to what extent you agree with the following statements.Delapré Abbey is... Strongly Agree Agree Neither agree nor disagree Disagree Strongly disagree Well presented Well presented Strongly Agree Well presented Agree Well presented Neither agree nor disagree Well presented Disagree Well presented Strongly disagree Good value for money Good value for money Strongly Agree Good value for money Agree Good value for money Neither agree nor disagree Good value for money Disagree Good value for money Strongly disagree Warm and welcoming Warm and welcoming Strongly Agree Warm and welcoming Agree Warm and welcoming Neither agree nor disagree Warm and welcoming Disagree Warm and welcoming Strongly disagree Engaging Engaging Strongly Agree Engaging Agree Engaging Neither agree nor disagree Engaging Disagree Engaging Strongly disagree Family friendly Family friendly Strongly Agree Family friendly Agree Family friendly Neither agree nor disagree Family friendly Disagree Family friendly Strongly disagree Clean and tidy Clean and tidy Strongly Agree Clean and tidy Agree Clean and tidy Neither agree nor disagree Clean and tidy Disagree Clean and tidy Strongly disagree OK Question Title * 7. Have you any suggestions for other things you would like to see at Delapré Abbey? OK Question Title * 8. Do you have any other comments, questions, or concerns? OK Question Title * 9. How likely is it that you would recommend Delapré Abbey to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 10. If you would like us to respond to any of your comments, please leave your contact details for us to get in touch. Name Email Address Phone Number OK DONE