Shelter Survey

This response is confidential and will not affect your employment. The Lived Experience Advisory Board is a group of leaders with lived homelessness experience focused on advocacy, improving homeless services, and leadership development for its members (find out more here: http://www.destinationhomesv.org/leab)

The Lived Experience Advisory and Planning Board is conducting an evaluation of how the shelter intake process is serving the needs of their residents and employees. The purpose of this survey is to gather information about your experiences with the shelter intake process at the shelter, to provide feedback about what is working well, and where there are areas for improvement.

We appreciate your contributions, thank you! Your responses can be anonymous, or if you are comfortable with being contacted by the LEAP Board for follow up questions please include your name and contact information at the end of the survey.

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* 1. General Information

Please indicate your ethnicity (check all that apply):

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* 2. With what gender do you identify (check all that apply):

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* 3. Are you a current or past shelter staff member?

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* 4. If past, how long ago were you a staff member?

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* 5. Which shelter do/did you work at? (If you have worked at multiple shelters, please fill out a separate survey for each)

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* 6. Have you worked at multiple shelters?

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* 7. How long have you/did you work at the shelter? (Please type "rather not say" if you prefer not to say)

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* 8. How long have you/did you work at the shelter?

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* 9. What shift (hours) do/did you typically work?

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* 10. Overall Shelter Satisfaction:

Using the Satisfaction Scale, overall, how would you rate your experience working at this shelter?

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* 11. Would you recommend this shelter to someone who is experiencing homelessness?

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* 12. How safe do you feel while working at this shelter?

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* 13. Facility Satisfaction

For the following, please choose one:

  Needs a lot of improvement Needs some improvement No improvement needed Exceeded expectations
The overall cleanliness of the facility
Your primary workspace or workstation (enough space, necessary equipment/materials for doing your job, a safe place for your belongings, etc.)
The shelter resident’s sleeping accommodations
Food services for shelter residents
Your knowledge of services and resources available at the shelter
Accessibility of showers and bathrooms for residents

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