Customer Feedback Survey Question Title * 1. How many years have you been a VeloGO user? (Required.) 1 year 2 years 3 years 4 years Never OK Question Title * 2. What type of pass did you purchase this season? (Required.) Pay Per Ride Monthly Pass Student Monthly Pass No Pass OK Question Title * 3. If you selected student pass, what academic institution are you enrolled at? OK Question Title * 4. What is your age? (Required.) 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old 75 years or older OK Question Title * 5. How do you identify? Female Male Trans Non-binary Rather not say Other OK Question Title * 6. Please specify your race. White Hispanic or Latino Black Indigenous Asian / Pacific Islander Rather Not Say Other OK Question Title * 7. What is the highest degree or level of school you have completed? If currently enrolled, highest degree received. (Required.) No schooling completed High school diploma University degree or equivalent Post graduate degree OK Question Title * 8. What is your current employment status? Select all that apply. (Required.) Full-time employee Part-time employee Full-time student Part-time student Neither student nor employee OK Question Title * 9. What is your total annual household income? (Required.) Less than $25,000 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 or more OK Question Title * 10. Do you own a bicycle? (Required.) Yes No OK Question Title * 11. Overall, which mode of transportation do you use most often to get around? (Required.) Private motor vehicle Car share Public Transit Carpool/Vanpool (2+ Passengers) Bicycle Walk Taxi Other (please specify) OK Question Title * 12. Select the reasons you don't bike commute in Ottawa-Gatineau? (Required.) I do bike Pedestrian Traffic Cost of bike/equipment Lack of bicycle parking facility Weather Vehicle Traffic Physical Fitness Bike theft Time Other (please specify) OK Question Title * 13. How did you first learn about VeloGO? Employer, co-worker, information at work Friend/family member Community event Social media Newspaper, magazine, radio or TV news Saw a VeloGO bike on the street Local government VeloGO website Other (please specify) OK Question Title * 14. Do you currently live in Ottawa-Gatineau? (Required.) Yes No OK NEXT
