September 2020

Dear Community Member:

The Westport Broadband and Cable Committee is conducting this survey to collect information about the town’s current internet status and future requirements for broadband service. It was developed in preparation for the possibility of applying for state and/or federal grants to help bring broadband internet to the entire island. Community input is critical to a successful application. 

Notes:
  • Your answers are confidential and will provide input to the Broadband Committee.
  • The physical address of your residence is required to identify the current internet status by location.
  • Providing your contact information is optional - however, we encourage you to provide it so that the Broadband Committee can contact you for additional information and to clarify your responses if necessary.
  • The Committee requests that the survey be completed by October 15, 2020.

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* 1. Your Name & Contact Information (optional)

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* 2. Primary Westport Address (required)

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* 3. Which of the following best describes this location? (Check all that apply)

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* 4. Do you have Spectrum internet service at this address?
(If No, please answer question #5. If yes, please skip to #6)

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* 5. If you do not currently have Spectrum internet at this address, please check all the reasons why:

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* 6. If applicable, what type of internet connection do you use?

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* 7. 7. If applicable, what is the standard (not discounted) monthly cost of your internet/bundled service?  $/Month (no dollar sign or text):

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* 8. (Optional) What download/upload speeds do you currently get? 
To check your internet speeds, make sure you’re connected to your internet network, then go to the website www.speedtest.net and click “Go”. When the test is complete, enter results:

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* 9. Do you or anyone in your household use the computer to work from home
(i.e. telecommute, run a business, or do work for your job)

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* 10. If members of your household use the internet for homework or education, please check the boxes for the age(s) of the member(s):

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* 11. Would you like training on how to use the internet? If yes, check the topics that most interest you:

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* 12. Are you satisfied with your current internet service?

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* 13. Please tell us why you are satisfied or not satisfied with your current internet service.

Community Support for Expanding Broadband Coverage to All of Westport Island

The following questions refer to two options developed by the Broadband Committee (as briefed during recent Community Forums) to expand the availability of broadband internet service. The goal is for every premise on Westport Island to have access to fast, reliable, and reasonably priced internet service.

Option 1 is to partner with Spectrum and apply for a ConnectME grant to extend broadband service to all of Westport.

Option 2 is to apply for a grant and/or loan to develop a Westport Town-owned fiber-optic network and, through a bidding process, select an ISP to provide total island coverage.

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* 14. Do you support the efforts of the Town to apply for a ConnectME grant and loan/bond to help make Spectrum’s broadband internet service available to every household on Westport Island?

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* 15. Do you think you would subscribe to Spectrum’s broadband service when it is available to your address?
Note: This is not a formal commitment.

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* 16. Do you support the efforts of the Town to apply for a grant and/or loan to develop a town-owned fiber-optic network and competitively select an ISP to offer broadband service to all of Westport Island?

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* 17. Do you think you would subscribe to competitively priced new broadband service using the town’s fiber-optic network when it is available to your address?  
Note: This is not a formal commitment.

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* 18. If you have other properties in Westport, please list those addresses here and, if applicable, please fill out additional copies of this survey for each separate address.

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* 19. Other Questions/Comments?
Please share any other comments or priorities regarding Westport’s internet service. Your answers are confidential and will provide input to the Broadband Committee.

Thank you for taking the time to fill out this survey!
Please hit "Done" below to complete the survey.

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