NOVA 2.0 Learning Quiz Question Title * 1. Please provide the following information (required): First Name Last Name Company Email Address City State Zip Code OK Question Title * 2. How many HME Facts of Life are there? One Two Three None of the above OK Question Title * 3. Most customers are uninformed about HME Products. True False OK Question Title * 4. You will be the following to your customer during their time in your store: Educator Advisor Advocate All of the above OK Question Title * 5. What provides solutions to your customers? Product Selection Not having products on the floor Obsolete inventory Providing only the Medicare option OK Question Title * 6. What percent of falls that happen in the home occur in the bathroom? 25% 60% 100% None of the above OK Question Title * 7. Falls are the 5th leading cause of death of Americans over the age of 65. True False OK Question Title * 8. There are 4 Bathroom Hotspots. True False OK Question Title * 9. Which of the following is NOT a Bathroom Hotspot? Getting on and off the toilet. Washing your hands at the sink. Getting in and out of the bath. Bathing independently. OK Question Title * 10. You should have different sized Zooms as part of your Rolling Walker Product Selection: True False OK Question Title * 11. It is important to include which Heavy Duty Extra Wide Rolling Walker as part of the Rolling Walker Selection? Mack Traveler Vibe None of the above OK Question Title * 12. Always ___________ your walkers to show your customer the added style and benefits they can enjoy Put out Accessorize Unbox None of the above OK Question Title * 13. You should always show your customer the best products with the best features first True False OK Question Title * 14. This feature is unique to our Traveler (4900 model) and Forte (4320/4323) model walkers. Our patented locking hand brakes. NOVA’s Limited Lifetime Warranty. The ability to stand on their own when folded. None of the above OK Question Title * 15. It is best to display the bright and beautiful blue and pink folding walkers. True False OK Question Title * 16. Tennis balls are unsafe, unsanitary and unattractive. They should not be used with a folding walker. True False OK Question Title * 17. NOVA Walker Skis now come in the both grey and black. True False OK Question Title * 18. NOVA transport chairs are the Ultimate Togetherness Product. True False OK Question Title * 19. Transport chairs with flip back arms are good for: Storage Travel Transfer of the user in and out the chair. None of the above. OK Question Title * 20. The larger wheels and hand brakes on the NOVA 352 transport chair give additional ____ to the user and caregiver. Durability Control Nothing All of the above. OK Question Title * 21. Desk arms allow for the user to sit up close to a dining table or desk. True False OK Question Title * 22. Knee Walkers serve as a great alternative to ________. Canes Rolling walkers Transport chairs Crutches OK Question Title * 23. How many different Knee Walker models does NOVA have? 1 2 3 4 OK Question Title * 24. The _____ Knee Walker is ideal for taller customers (6’2” – 6’8”) TKW-12 TKW-13 TKW-14 All of the above. OK Question Title * 25. The knee platform of a Knee Walker should be offset towards the user’s scooting/uninjured leg True False OK Question Title * 26. Two great accessories for the Knee Walker are the Fleece Knee Pad and Basket. True False OK Question Title * 27. Approximately what percentage of canes are purchased by women? 25% 52% 75% 92% OK Question Title * 28. The key to merchandising canes is to keep them in a highly visible, high traffic area in your store True False OK Question Title * 29. When helping a customer select a cane, instruct them to “______ before you try” Buy Select Size None of the above OK Question Title * 30. Help your customer adjust their cane to their _____ height for the idea 30 degree elbow bend Hip Wrist Waist None of the above OK Question Title * 31. It is key to display cushions so that your customers can see and feel their benefits True False OK Question Title * 32. NOVA’s air cushions need an external pump to inflate them to the desired pressure level True False OK DONE
