Technology for Success Survey 2021/22

Time to Deliver: Are you delivering on your IT and technology strategy?

This survey, developed in partnership with Bishop Fleming and Timewade, will uncover insights around businesses’ approach to technology, how many have a strategy, and how effective it is in delivering against objectives.

The aim is to uncover whether your technology strategy is delivering.

All participants will have the chance to be entered into a draw to win a £100 John Lewis voucher, and the option to receive a free report detailing the findings and recommendations.

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* 1. Making the right investment in technology and IT is vital for the success of our business.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 2. Our IT and technology spend in 2021 compared with 2020 has:

Decreased significantly

Somewhat decreased

Stayed the same

Somewhat increased

Increased significantly

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* 3. We expect our IT and technology spend in 2022 to:

Decrease significantly

Somewhat decrease

Stay the same

Somewhat increase

Increase significantly

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* 4. Our IT and tech challenges are: (tick all that apply)

Knowing what we need for the business now

Knowing what to invest in now for future business needs

Technical skills in the workforce

Recruitment

Finding the right IT/Tech external partner

Financial

Employee engagement and adoption of new IT and tech

Leadership team/ board of directors engagement and adoption of new IT and tech

Government support/ finance

Understanding which IT and tech solutions will give us best ROI

Updating existing hardware / software / tech services

Replacing existing hardware / software / tech services

Other (please specify)

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* 5. How is your IT and tech function run at the moment?

100% in house

In house team supported by external support

100% external

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* 6. Do you expect to shift how you run your IT and tech function in 2022?

Yes, we plan to outsource more of our IT

Yes, we plan to outsource all of our IT

Yes, we plan to bring more of our IT in house

Yes, we plan to bring all of our IT in house

No change

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* 7. Are you developing your own inhouse technology?

Yes

Considering it

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* 8. When buying outsourced IT and tech services we: (tick all that apply)

Do so based on an overall company IT and tech strategy

Do so based on a specific and foreseen business case or project

React to a current business problem

Respond to a current business opportunity

React to a major IT/Tech problem

Other (please specify)

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* 9. When making buying decisions on IT and tech, which of these are most important to you? Please rank from 1 to 10 (with 1 being most important, 10 the least).

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* 10. When buying IT and tech hardware and services, your main driver is evidence of:

Return on investment

Improved user experience / operational impact

Affordability

Feasibility it can be successfully implemented

Future potential as much as current business needs

Other (please specify)

About you (anonymised data)

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* 11. Your job role.

Managing Director

Business Owner

Director

Manager

Head of Department

IT Manager

Other (please specify)

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* 12. Number of employees.

Fewer than 10

11-25

26-50

51-100

101-150

151-500

501+

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* 13. Your sector.

Education

Finance

Healthcare/ medical

IT/ Technology

Legal

Manufacturing

Marketing

Leisure/ tourism

Professional services

Public sector

Retail

Transport

Utilities

Creative

Construction

Property

Other (please specify)

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* 14. Your location.

Cornwall

Bristol

Devon

Somerset

Dorset

Other (please specify)

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* 15. Your annual turnover.

Under £50k

£51 - £100k

£101 - £500k

£501k - £1m

£1m - £2m

Over £2m

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* 16. Over the next 3 years, how much do you expect your business to grow?

1-10% growth

11-20% growth

21-50% growth

Over 50% growth

We are not expecting / planning to grow

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* 17. Are you planning on expanding overseas in the next 3 years?

Yes - for the first time

Yes - expanding our current overseas operations

Not sure

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* 18. Opt-in to receive the results of this survey.

Email Address

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* 19. Would you like to receive monthly update emails with news and top tech tips from Technology for Success?

Yes

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* 20. I would like to receive the results of this survey

Yes

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* 21. Would you like to be entered into a draw to win a £100 John Lewis voucher?

Yes

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* 22. Please provide your work email address if you have ticked 'yes' to any of the questions above

Thank you for taking the Technology for Success 2021 survey.