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* 1. Within the past 12 months, have you placed a call into the City of Roanoke E-911 Center?

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* 2. Did your call require the use of a language interpretation service?

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* 3. Do you feel that your call was answered in a reasonable amount of time?

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* 4. While talking with the Communications Officer, did you find them to be tactful, courteous, and professional?

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* 5. Was the Communications Officer clear with their questions and any explanations they may have given?

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* 6. Lastly, do you have any concerns, recommendations, or suggestions for improvement?

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