Alaska 511 Customer Survey Question Title * 1. How often do you use Alaska 511? Hardly Ever Seldom Occasionally Two times a week Every day OK Question Title * 2. Which of these aspects of 511 do you use the most? Website 511 Phone Mobile Application OK Question Title * 3. If you use the 511 Website, how satisfied are you with the Website's ease of use? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 4. If you use the 511 Phone, how satisfied are you with the Voice Response's ease of use? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 5. If you use the Mobile Application, how satisfied are you with the Mobile App's ease of use? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 6. Overall, are you satisfied or dissatisfied with your experience using Alaska 511? Extremely satisfied Very satisfied Somewhat satisfied Not very satisfied Not at all satisfied OK Question Title * 7. How likely is it that you would recommend Alaska 511 to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 8. How satisfied are you with the look and feel of Alaska 511? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied OK Question Title * 9. How satisfied are you with the reliability of the data in Alaska 511? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied OK Question Title * 10. What feature of the Alaska 511 website do you use most? 511 Map Road Conditions Traffic Events Cameras and Message Signs Manage Routes and Notifications OK Question Title * 11. Have you ever used the feature on the website called "Text View"? Yes No OK Question Title * 12. If you answered "Yes" to #11, how do you feel about the Text View feature? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 13. How well does Alaska 511 meet your needs? Extremely well Very well Somewhat well Not so well Not at all OK Question Title * 14. Alaska 511 is continually improving and enhancing to your liking? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 15. Do you have any other comments, questions, or concerns? OK DONE