Feedback on user experience with YukonGrowPlease be candid. We love to hear back from you, and are always looking to improve. Survey

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* 1. Overall, how was your experience navigating through our online store?

It was great and easy to navigate through

It was an average experience

It was quite difficult and needs improvement

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* 2. Where did you hear of YukonGrow or how did you find us? (tick all that applies)

Social media (FB, IG, TikTok, LinkedIn)

Ad or article in conventional (printed or electronic) newspaper

email Newsletter

Online search (e.g. Google)

Through a friend/family/colleague

I had purchased or visited before

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* 3. What was the main reason you completed this purchase with YukonGrow today?

It was the exact product or service I was looking for

The product or service was in the price point I was looking for

I prefer shopping online, on my time

Because of YukonGrow’s sustainability efforts

I like to support the local community and economy

Other reasons (please specify):

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* 4. What did you complete this purchase for?

Growing food or herbs (garden, greenhouse or other)

My houseplants

My recreational cannabis plants

My landscaping project

For a friend/family/colleague

On behalf of a business (farm or other)

Other usage (please specify):

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* 5. What are other Living Soil, Grow Amendments or Grow Media needs you might have? Please suggest any product or specific brand you would like to see offered by YukonGrow.

	Very Likely	Somewhat Likely	Not Likely	N/A
Nematodes (a type of beneficial microorganisms)	Nematodes (a type of beneficial microorganisms) Very Likely	Nematodes (a type of beneficial microorganisms) Somewhat Likely	Nematodes (a type of beneficial microorganisms) Not Likely	Nematodes (a type of beneficial microorganisms) N/A
Insect Frass (from black soldier fly larvae)	Insect Frass (from black soldier fly larvae) Very Likely	Insect Frass (from black soldier fly larvae) Somewhat Likely	Insect Frass (from black soldier fly larvae) Not Likely	Insect Frass (from black soldier fly larvae) N/A
Fish Compost	Fish Compost Very Likely	Fish Compost Somewhat Likely	Fish Compost Not Likely	Fish Compost N/A
Compost Tea	Compost Tea Very Likely	Compost Tea Somewhat Likely	Compost Tea Not Likely	Compost Tea N/A

Suggestion of other products or any specific brand you would like to see offered:

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* 6. How likely are you to eventually use our Service offer? Please suggest any other services you would like to see YukonGrow offer.

	Very Likely	Somewhat Likely	Not Likely	N/A
Sample Collection and Soil Profiling	Sample Collection and Soil Profiling Very Likely	Sample Collection and Soil Profiling Somewhat Likely	Sample Collection and Soil Profiling Not Likely	Sample Collection and Soil Profiling N/A
Sample Testing	Sample Testing Very Likely	Sample Testing Somewhat Likely	Sample Testing Not Likely	Sample Testing N/A
Interpretation of Results	Interpretation of Results Very Likely	Interpretation of Results Somewhat Likely	Interpretation of Results Not Likely	Interpretation of Results N/A
Advising	Advising Very Likely	Advising Somewhat Likely	Advising Not Likely	Advising N/A

Suggestion of other services you would like to see offered:

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* 7. Please provide feedback on the Delivery Logistics and Fees as presented. Feel free to add any comments or suggestions as needed.

	I strongly agree	I agree	I do not agree	N/A
The presentation of delivery logistics and fees seemed clear enough.	The presentation of delivery logistics and fees seemed clear enough. I strongly agree	The presentation of delivery logistics and fees seemed clear enough. I agree	The presentation of delivery logistics and fees seemed clear enough. I do not agree	The presentation of delivery logistics and fees seemed clear enough. N/A
The minimum limit of $100 on any order seemed reasonable.	The minimum limit of $100 on any order seemed reasonable. I strongly agree	The minimum limit of $100 on any order seemed reasonable. I agree	The minimum limit of $100 on any order seemed reasonable. I do not agree	The minimum limit of $100 on any order seemed reasonable. N/A
The delivery fee of $25 on orders <$250 within 50 km of our downtown location seemed reasonable.	The delivery fee of $25 on orders <$250 within 50 km of our downtown location seemed reasonable. I strongly agree	The delivery fee of $25 on orders <$250 within 50 km of our downtown location seemed reasonable. I agree	The delivery fee of $25 on orders <$250 within 50 km of our downtown location seemed reasonable. I do not agree	The delivery fee of $25 on orders <$250 within 50 km of our downtown location seemed reasonable. N/A
The 2 business days timeframe to deliver within 50 km of our downtown location seemed reasonable.	The 2 business days timeframe to deliver within 50 km of our downtown location seemed reasonable. I strongly agree	The 2 business days timeframe to deliver within 50 km of our downtown location seemed reasonable. I agree	The 2 business days timeframe to deliver within 50 km of our downtown location seemed reasonable. I do not agree	The 2 business days timeframe to deliver within 50 km of our downtown location seemed reasonable. N/A
The options for delivery beyond 50 km or in another Yukon or neighboring community seemed reasonable.	The options for delivery beyond 50 km or in another Yukon or neighboring community seemed reasonable. I strongly agree	The options for delivery beyond 50 km or in another Yukon or neighboring community seemed reasonable. I agree	The options for delivery beyond 50 km or in another Yukon or neighboring community seemed reasonable. I do not agree	The options for delivery beyond 50 km or in another Yukon or neighboring community seemed reasonable. N/A

Additional comments or suggestions on the delivery logistics and fees:

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* 8. How was your experience with our checkout system?

Overall, the system worked well for me

If given the option, I would have preferred other online payment methods (e.g. bitcoin or other ‒please specify below)

If given the option, I would have preferred collect-on-delivery payment (rather than online payment) for my online order

If given the option, I would have preferred to shop in a physical location (brick-and-mortar location)

Additional comments or suggestions on the checkout system or payment methods:

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* 9. Would you recommend or purchase again from YukonGrow?

Yes

If you answered "no", feel free to provide any detail here. Any other thoughts? As we are always looking to improve, we appreciate any additional feedback. Running out of space? We want to hear all about it! Send us an email at info@yukongrow.com.

At anytime, you can leave us a review on Facebook here and on Google here. We really appreciate it—let’s continue growing together!