1. Default Section

* 1. Adopter Name

* 2. Dog's Name Now

* 3. Dog's Name at HSHA

* 4. Would you say that your dog's behavior has stayed the same, changed for the better, or changed for the worse since you first brought the dog home?

* 5. Overall, how well do you think your dog is fitting into your home?

* 6. If you have children living in your household, how well has your dog been interacting with them?

* 7. If you have other pets living in your household, how well has your dog been interacting with them?

* 8. How often does your dog engage in the following behaviors?

  Often Sometimes Rarely Never
Stiffens posture or growls
Refuses to share favorite toy
Guards food
Goes to the bathroom inside
Bites or nips people

* 9. Would you like to be contacted by HSHA's animal behaviorist, who can provide techniques and support that might help improve your dog's behavior?

* 10. If your dog was sent home with medication, has it recovered from its medical condition?

* 11. Would you like to be contacted by a member of HSHA's medical team to discuss any medical issues?

* 12. Did you feel welcome during your visit?

* 13. Did a representative inform you of how to meet an adoptable pet?

* 14. Did a representative point out HSHA's retail store, Fur-Get-Me-Not?

* 15. What was the name of the representative(s) that helped you?

* 16. Overall, how satisfied are you with the customer service you received from adoption center or intake center staff?

* 17. Overall, how satisfied are you with the customer service you received from kennel staff during your get-acquainted call?

* 18. Any additional positive or negative comments you can share to assist us in providing better customer service?

* 19. Caller comments?

Report a problem

T