* 1. Do you use another courier, aside from Royale International, for any of your courier needs

* 2. For which services do you use this other courier

* 3. which other courier company(s) do you use?

* 4. what is your overall impression of the Royale International service

* 5. with regards to a logistics provider, what is more important to you - the pricing or the service?

* 6. what would Royale International need to do in order to receive all of your courier work?

* 7. do you have any further comments about your experience in working with Royale International?

* 8. plse fill in the appropriate response below, to indicate how important Royale International's BEE rating is, regarding your choice of courier company- 1 indicates the closest to your opinion, 5 the furthest away from your opinion.

* 9. Please let us know your account number / company name, and your contact details. Please do let us know if you DO NOT want to be contacted as a result of this survey.