* 1. How likely are you to recommend your doctor to family or friends?

* 2. During a typical office visit, does your doctor spend too much time with you, too little time with you, or about the right amount of time with you?

* 3. How much do you trust your doctor to make medical decisions that are in your best interests?

* 4. How helpful is your doctor at explaining your medical condition(s)?

* 5. How quickly does your doctor's staff help you when you need help?

* 6. How friendly is your doctor's office staff?

* 7. How knowledgeable is your doctor's office staff?

* 8. How easy is it to get to your doctor's office?

* 9. How easy is it to schedule urgent appointments with your doctor when you're ill?

* 10. Overall, are you satisfied with your doctor, neither satisfied nor dissatisfied with him/her, or dissatisfied with him/her?

* 11. How well does your doctor listen to you?

* 12. How well does your doctor answer your questions?

* 13. How well does your doctor explain how to take your medicine(s)?

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