MVAC Energy Assistance Survey 2021

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* 1. How do you rate the services you received from the Energy Assistance Program?

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* 2. Was the staff friendly, informed and helpful in responding to your needs?

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* 3. Were the Minnesota Valley Action Council offices easily accessible to you?

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* 4. Were you offered materials regarding other local resources and energy conservation through the Energy Assistance program or staff?

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* 5. My Energy Assistance application was processed in a timely manner.

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* 6. Did you understand the Energy Assistance application and what you needed to submit with it?

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* 7. How did you hear about Energy Assistance?

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* 8. Do you have any comments or suggestions regarding the Energy Assistance Program? If you would like us to contact you regarding this survey please provide your name and phone number.

We want to hear your story!

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* 9. Has the Energy Assistance Program helped your household with high winter heating bills, heating emergencies or furnace repairs?  If you would like to share your story about how the Energy Assistance Program has helped your family please tell us your story below.

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* 10. Please sign, date and include your phone number if you are sharing your story.

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