Oregon T2 Center Customer Feedback Survey

Question Title

* 2. Part B: What is the most your agency would pay for each class (in whole dollar amounts), per person?

CDL training and examination (40 hours, one-on-one)

Confined space/competent person

Trenching and shoring/competent person

Fall protection

Communication skills

Dealing with angry citizens/Angry motorists

Basics of construction inspection

Roadside hazards

Public pesticide applicator training and examination

Respiratory protection

Retroreflectivity

ADA compliance requirements

Maintenance mathematics

Heavy equipment operation

Question Title

* 3. If you selected Heavy Equipment Operation above, which equipment would you like training on?

Question Title

* 4. Which of the following items would you borrow if we offered a free equipment loan program with a two-week check-out period?

Traffic counters

Sign retroreflectometers

Speed display signs

Digital ball bank indicator

Radar gun

Safety edge boot

Sign kit (Avery Dennison, with calibration sign standards and comparison panel standards)

Dynamic cone penetrometer

Concrete resistivity tester

None

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* 5. Do you check out videos from our lending library?

Yes

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* 6. If you answered "no" to the above question, please tell us why not.

Videos are outdated

Inadequate selection

We don’t use training videos

We get our videos elsewhere

Not applicable

Other (please specify)

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* 7. If you selected "We get our videos elsewhere" above, please tells us where.

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* 8. What would make the T2 Center more user-friendly or useful?

Web-based class registration and cancellation (even if it requires a user ID and password)

Ability to retrieve training history (transcripts) and certificates of completion via the web

On-line training

Other (please specify)

Question Title

* 9. Our mission is to support local transportation agencies with training and technical assistance. Are there other services you would like to see us offer that would fulfill that mission?

	Very Useful	Somewhat Useful	Not Very Useful	Not At All Useful	Haven't Used
Oregon Roads Newsletter	Oregon Roads Newsletter Very Useful	Oregon Roads Newsletter Somewhat Useful	Oregon Roads Newsletter Not Very Useful	Oregon Roads Newsletter Not At All Useful	Oregon Roads Newsletter Haven't Used
Training Calendar	Training Calendar Very Useful	Training Calendar Somewhat Useful	Training Calendar Not Very Useful	Training Calendar Not At All Useful	Training Calendar Haven't Used
Course descriptions	Course descriptions Very Useful	Course descriptions Somewhat Useful	Course descriptions Not Very Useful	Course descriptions Not At All Useful	Course descriptions Haven't Used
Lending Library catalog and checkout form	Lending Library catalog and checkout form Very Useful	Lending Library catalog and checkout form Somewhat Useful	Lending Library catalog and checkout form Not Very Useful	Lending Library catalog and checkout form Not At All Useful	Lending Library catalog and checkout form Haven't Used
Roads Scholar Information	Roads Scholar Information Very Useful	Roads Scholar Information Somewhat Useful	Roads Scholar Information Not Very Useful	Roads Scholar Information Not At All Useful	Roads Scholar Information Haven't Used
Roads Scholar class registration	Roads Scholar class registration Very Useful	Roads Scholar class registration Somewhat Useful	Roads Scholar class registration Not Very Useful	Roads Scholar class registration Not At All Useful	Roads Scholar class registration Haven't Used
Resources	Resources Very Useful	Resources Somewhat Useful	Resources Not Very Useful	Resources Not At All Useful	Resources Haven't Used

Very Useful

Somewhat Useful

Not Very Useful

Not At All Useful

Haven't Used

Oregon Roads Newsletter

Oregon Roads Newsletter Very Useful

Oregon Roads Newsletter Somewhat Useful

Oregon Roads Newsletter Not Very Useful

Oregon Roads Newsletter Not At All Useful

Oregon Roads Newsletter Haven't Used

Training Calendar

Training Calendar Very Useful

Training Calendar Somewhat Useful

Training Calendar Not Very Useful

Training Calendar Not At All Useful

Training Calendar Haven't Used

Course descriptions

Course descriptions Very Useful

Course descriptions Somewhat Useful

Course descriptions Not Very Useful

Course descriptions Not At All Useful

Course descriptions Haven't Used

Lending Library catalog and checkout form

Lending Library catalog and checkout form Very Useful

Lending Library catalog and checkout form Somewhat Useful

Lending Library catalog and checkout form Not Very Useful

Lending Library catalog and checkout form Not At All Useful

Lending Library catalog and checkout form Haven't Used

Roads Scholar Information

Roads Scholar Information Very Useful

Roads Scholar Information Somewhat Useful

Roads Scholar Information Not Very Useful

Roads Scholar Information Not At All Useful

Roads Scholar Information Haven't Used

Roads Scholar class registration

Roads Scholar class registration Very Useful

Roads Scholar class registration Somewhat Useful

Roads Scholar class registration Not Very Useful

Roads Scholar class registration Not At All Useful

Roads Scholar class registration Haven't Used

Resources

Resources Very Useful

Resources Somewhat Useful

Resources Not Very Useful

Resources Not At All Useful

Resources Haven't Used

	Very Important	Somewhat Important	Not Very Important	Not At All Important
Safe roadway design and construction	Safe roadway design and construction Very Important	Safe roadway design and construction Somewhat Important	Safe roadway design and construction Not Very Important	Safe roadway design and construction Not At All Important
Worker/work zone safety and flagging	Worker/work zone safety and flagging Very Important	Worker/work zone safety and flagging Somewhat Important	Worker/work zone safety and flagging Not Very Important	Worker/work zone safety and flagging Not At All Important
Roadway planning, design and construction management	Roadway planning, design and construction management Very Important	Roadway planning, design and construction management Somewhat Important	Roadway planning, design and construction management Not Very Important	Roadway planning, design and construction management Not At All Important
Maintenance and operations management	Maintenance and operations management Very Important	Maintenance and operations management Somewhat Important	Maintenance and operations management Not Very Important	Maintenance and operations management Not At All Important
Customer and public service	Customer and public service Very Important	Customer and public service Somewhat Important	Customer and public service Not Very Important	Customer and public service Not At All Important
Basic worker skills development	Basic worker skills development Very Important	Basic worker skills development Somewhat Important	Basic worker skills development Not Very Important	Basic worker skills development Not At All Important

Very Important

Somewhat Important

Not Very Important

Not At All Important

Safe roadway design and construction

Safe roadway design and construction Very Important

Safe roadway design and construction Somewhat Important

Safe roadway design and construction Not Very Important

Safe roadway design and construction Not At All Important

Worker/work zone safety and flagging

Worker/work zone safety and flagging Very Important

Worker/work zone safety and flagging Somewhat Important

Worker/work zone safety and flagging Not Very Important

Worker/work zone safety and flagging Not At All Important

Roadway planning, design and construction management

Roadway planning, design and construction management Very Important

Roadway planning, design and construction management Somewhat Important

Roadway planning, design and construction management Not Very Important

Roadway planning, design and construction management Not At All Important

Maintenance and operations management

Maintenance and operations management Very Important

Maintenance and operations management Somewhat Important

Maintenance and operations management Not Very Important

Maintenance and operations management Not At All Important

Customer and public service

Customer and public service Very Important

Customer and public service Somewhat Important

Customer and public service Not Very Important

Customer and public service Not At All Important

Basic worker skills development

Basic worker skills development Very Important

Basic worker skills development Somewhat Important

Basic worker skills development Not Very Important

Basic worker skills development Not At All Important

Oregon T2 Center Customer Feedback Survey

Questions

Question Title

* 1. Part A: Which of the following classes would you attend or request for your agency if they were offered? (Mark all that apply)

Question Title

* 2. Part B: What is the most your agency would pay for each class (in whole dollar amounts), per person?

Question Title

* 3. If you selected Heavy Equipment Operation above, which equipment would you like training on?

Question Title

* 4. Which of the following items would you borrow if we offered a free equipment loan program with a two-week check-out period?

Question Title

* 5. Do you check out videos from our lending library?

Question Title

* 6. If you answered "no" to the above question, please tell us why not.

Question Title

* 7. If you selected "We get our videos elsewhere" above, please tells us where.

Question Title

* 8. What would make the T2 Center more user-friendly or useful?

Question Title

* 9. Our mission is to support local transportation agencies with training and technical assistance. Are there other services you would like to see us offer that would fulfill that mission?

Question Title

* 10. Please check any items you have used on the T2 Center website (www.oregon.gov/ODOT/TD/TP_T2/) and the usefulness/benefit to you.

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* 11. Please rate the importance of the following types of T2 classes.

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* 12. Anything else you would like us to know?