Welcome from the Pawley Institute!

Tier Two Survey – Part B
Performance Management: Measuring Efficiency, Effectiveness, Relevance

Thank you for your willingness to complete this survey! It is designed as a part of a training initiative in lean thinking and is to be taken after the Tier 2, Part A survey for a deeper assessment of your organization. The following provides information about the purposes of the study and your consent to participate. After reviewing, please click on the "Next" button below to begin the survey.

Statement of Purpose
The purpose of this survey is to obtain data from employees on the current state of performance management, the "shared work" of a corporate group. Three elements are examined broadly in this survey, the state of core actions, the state of core standards, and the state of deliverables. Through a better understanding of the current state of performance management, points of improvement can be generally identified.

Survey Consent Form
You are invited to participate in survey research regarding lean principles conducted by the Pawley Institute at Oakland University. If you decide to participate, your involvement will require one session no longer than 20 minutes in which you will respond to a survey designed to provide information about the organization. This research seeks to identify some important factors in successful organizations. However, the Institute cannot guarantee that you personally will receive any benefits from this research.

Any information that is obtained in connection with this study and that can be identified with you will remain confidential and will not be disclosed without your permission. Subject identities will remain confidential.

Your participation is voluntary. Your decision whether or not to participate will not affect your relationship with Oakland University. If you decide to participate, you are free to withdraw your consent and discontinue participation at any time without penalty.

If you have any questions, please feel free to contact Dr. Shannon Flumerfelt, Director of Lean Thinking for Schools, Pawley Institute, Oakland University at (248) 370-3036. If you have questions regarding your rights as a research subject, contact the Oakland University Research Office at (248) 370-2552. You have the opportunity to request a copy of this form to keep as your record of consent.

Your completed survey indicates that you have read and understand the information provided above, that you willingly agree to participate, that you may withdraw your consent at any time and discontinue participation without penalty, and also that you have the right to request a printed or electronic copy of this form.

14% of survey complete.