Introduction

Welcome to FSO Institute’s Manufacturing Health Assessment™ (MHA) platform of surveys for food and beverage manufacturers.

This survey is intended to provide food & beverage manufacturers with directional insights by comparing their company with the FSO Industry Average.

Supply Chain is one of the 12 dimensions of FSO's Manufacturing Health platform. For the purposes of this survey, we are asking your views on your company's effectiveness with respect to:

Systems: the alignment of processes and technologies to meet business needs

Performance: the level of reliability performance throughout the supply chain
 
 
  This survey should take you only 5 minutes
 
Your responses will remain confidential in the FSO Institute's database and not attributed to you in any way.

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1. Our customers give us high marks for our “on time” and "in full" delivery of finished goods performance to their locations

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2. Our ERP system is robust enough to meet current and future needs

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3. We have a comprehensive Sales & Operations Planning process

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4. Our company has an effective traceability standards process for our products

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5. Our company meets or exceeds the requirements of a recognized 3rd party audit system (e.g. SQF)

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6. Our customers would say that our order fulfillment process is among the best

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7. Our plant's performance on recalls and retrievals can be improved

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8. We have contingency plans in place to assure continuity of supply of:

  Strongly Disagree Disagree Agree Strongly Agree Unable to Respond
Raw product
Ingredients and flavors
Packaging materials 
Maintenance, Repair & Operations materials (MRO)

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9. Our suppliers are held accountable for the quality of their products 

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10. Our suppliers are held accountable for the accuracy of the Certificates of Acceptance 

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11. Our company uses a stage gate process as a means of driving the commercialization of new products

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12. Our company uses 3PL (Third Party Logistics) for outbound customer shipments 

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13. Our company’s supply chain planning is well understood by all internal stakeholders

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14. Supply chain disruptions have not been an issue for our company

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15. Contract manufacturers are utilized by our company to support production requirements

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16. Our company’s e-commerce capabilities can meet the varied needs of our customers

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17. Our company’s SKUs have increased significantly to meet business needs

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 50% of survey complete.

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