Contact and customer relationship management survey. This relates to a systematic approach to acquiring, growing and retaining profitable customers.

Help us better understand your current situation, challenges and opportunities along with your desired improved future. This will help in providing a much more valuable conversation when we next talk.

Please respond to the following questions. Your detailed and complete feedback is strongly encouraged.

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* 1. What is your role in the business (example: IT Manager, Customer Service, Sales Management) ?

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* 2. What are your primary responsibilities (up to 3) at the business?