Stearns County Broadband Study, Business Internet Services Survey

Question Title

* 1. What type of business are you in?

Retail

Agricultural, Farming, Food Production

Restaurant

Mining / Manufacturing

Professional services (consulting, legal, engineering, accounting, banking, etc.)

High tech

Healthcare

Education

Other (please specify)

Question Title

* 2. About your employees:

	Just one, sole proprietor	None	2 - 5	6 - 10	11 - 20	21 - 50	More than 50
How many employees work for the company?	How many employees work for the company? Just one, sole proprietor	How many employees work for the company? None	How many employees work for the company? 2 - 5	How many employees work for the company? 6 - 10	How many employees work for the company? 11 - 20	How many employees work for the company? 21 - 50	How many employees work for the company? More than 50
How many employees does your company have in Stearns County?	How many employees does your company have in Stearns County? Just one, sole proprietor	How many employees does your company have in Stearns County? None	How many employees does your company have in Stearns County? 2 - 5	How many employees does your company have in Stearns County? 6 - 10	How many employees does your company have in Stearns County? 11 - 20	How many employees does your company have in Stearns County? 21 - 50	How many employees does your company have in Stearns County? More than 50
How many of your employees in Stearns County work primarily from home?	How many of your employees in Stearns County work primarily from home? Just one, sole proprietor	How many of your employees in Stearns County work primarily from home? None	How many of your employees in Stearns County work primarily from home? 2 - 5	How many of your employees in Stearns County work primarily from home? 6 - 10	How many of your employees in Stearns County work primarily from home? 11 - 20	How many of your employees in Stearns County work primarily from home? 21 - 50	How many of your employees in Stearns County work primarily from home? More than 50

Question Title

* 3. If you have employees that work from home, how often do they work from home?

At least one day per week.

2 - 3 days per week

4 - 5 days per week.

More than 5 days per week.

The company's employees do not work from home.

Question Title

* 4. Which of the following Internet Service Providers do you use at your business? If you have more than one Internet Service Provider, please select your primary provider at your business.

MidContinent (MidCo)

Albany Mutual Telephone Association

Arvig

Benton Cooperative Telephone

CenturyLink

Frontier Communications

Mid-State Telephone Company (TDS)

Upsala Cooperative Telephone Association

Whysper Wireless, Gardonville Cooperative Telephone

Mediacom

Windstream

Charter

Satellite Company (Hughes Net, Exede)

I do not use any of these internet service providers

Question Title

* 5. How much do you currently pay for your Internet each month?

Less than $50 per month

Between $50 - $100 per month

Between $100 and $250 per month

Between $250 and $500 per month

Between $500 and $1000 per month

More than $1000 per month

Question Title

* 6. Does this cost include other bundled services? (Check all that apply.)

Yes, it includes my telephone service.

Yes, it includes my TV service

Yes, it includes my cell phone service

No, the costs just include my Internet service.

Question Title

* 7. For your business, what type of Internet service do you currently have?

DSL (usually provided by the phone company)

Dial-up (requires you to use a modem and your regular phone line)

Cable (usually provided as part of your cable TV package)

Satellite (usually provided as part of your Satellite TV package)

Wireless (usually provided by an independent service provider using an antenna on the roof pointed to another ground antenna.)

Mobile Phone Wireless, Cellular (typically is part of your cell phone plan)

T-1 Service (a special kind of service often available from the phone company rated at a fixed 1.5 Mbps)

Fiber connection (uses fiber optics to provide the signal. May be provided by the phone company or other providers. Typically used for higher speeds)

I don't have Internet service at my place of business.

I do not know what type of connection I have at my place of business.

Question Title

* 8. How is your Internet Service?

	Never	Sometimes	Almost all of the time	Always
The speed is too slow.	The speed is too slow. Never	The speed is too slow. Sometimes	The speed is too slow. Almost all of the time	The speed is too slow. Always
The connection interrupts.	The connection interrupts. Never	The connection interrupts. Sometimes	The connection interrupts. Almost all of the time	The connection interrupts. Always

Question Title

* 9. How would you rate the speed of your Internet service?

Very slow

Slow

Acceptable

Good

Excellent

Question Title

* 10. Would you be interested in accessing a faster, more reliable broadband network?

Yes

Question Title

* 11. How willing or unwilling would you be to switch to a service of 1 Gigabits per second downstream or upstream (this would be 100 - 1,000 times faster than cable modem, or DSL service depending upon your location) for the following monthly prices? (Please select your response for each price level)

	1. Not willing at all.	2	3	4	5. Very willing
$100 per month	$100 per month 1. Not willing at all.	$100 per month 2	$100 per month 3	$100 per month 4	$100 per month 5. Very willing
$200 per month	$200 per month 1. Not willing at all.	$200 per month 2	$200 per month 3	$200 per month 4	$200 per month 5. Very willing
$300 per month	$300 per month 1. Not willing at all.	$300 per month 2	$300 per month 3	$300 per month 4	$300 per month 5. Very willing
$500 per month	$500 per month 1. Not willing at all.	$500 per month 2	$500 per month 3	$500 per month 4	$500 per month 5. Very willing
$700 per month	$700 per month 1. Not willing at all.	$700 per month 2	$700 per month 3	$700 per month 4	$700 per month 5. Very willing
$850 per month	$850 per month 1. Not willing at all.	$850 per month 2	$850 per month 3	$850 per month 4	$850 per month 5. Very willing

Question Title

* 12. What impact would Gigabit Internet service have on your business? (Check all that apply.)

No impact.

The business would hire more employees.

The business could provide/attend more webinars and online training.

The business could reach more markets, more territories, more locations.

The business would be more efficient.

The business could provide more products and services to its customers.

What else? (please specify)

Question Title

* 13. What is most important to you regarding your Internet service? (Please rank the following choices, with 1 being the most important.)

Fast, I want speed and availability of abundant broadband

Reliability, I do not want my Internet service to be interrupted.

Price, I want to pay a competitive price.

Customer Service, I want a friendly voice and good customer support.

Bundled invoice, I want one invoice for Internet, cable TV and/or phone service.

Question Title

* 14. What do you think the primary role for the County should be with respect to broadband access? (Please choose only one)

Install state-of-the-art network and offer services to the public, including homes and businesses, and government offices

Install state-of-the-art network for businesses, schools, government offices and the medical community only.

Install state-of-the-art services and enter into agreements with private companies to offer services to the public.

Work with a private firm to build a state-of-the-art network.

Work with current providers to improve the speed and reliability of their services.

Do Nothing. Let private providers decide what services they are willing to provide.

Stearns County Broadband Study, Business Internet Services

Brooten, Belgrade and Elrosa Broadband Survey for Businesses

Question Title

* 1. What type of business are you in?

Question Title

* 2. About your employees:

Question Title

* 3. If you have employees that work from home, how often do they work from home?

Question Title

* 4. Which of the following Internet Service Providers do you use at your business? If you have more than one Internet Service Provider, please select your primary provider at your business.

Question Title

* 5. How much do you currently pay for your Internet each month?

Question Title

* 6. Does this cost include other bundled services? (Check all that apply.)

Question Title

* 7. For your business, what type of Internet service do you currently have?

Question Title

* 8. How is your Internet Service?

Question Title

* 9. How would you rate the speed of your Internet service?

Question Title

* 10. Would you be interested in accessing a faster, more reliable broadband network?

Question Title

Question Title

* 12. What impact would Gigabit Internet service have on your business? (Check all that apply.)

Question Title

* 13. What is most important to you regarding your Internet service? (Please rank the following choices, with 1 being the most important.)

Question Title

* 14. What do you think the primary role for the County should be with respect to broadband access? (Please choose only one)

Question Title

* 15. If you have any other comments regarding your current Internet service or a community broadband service please tell us below: