Stay-&-Play Survey

This survey is designed to evaluate your satisfaction with the programs offered within the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing programs. It is our sincere goal to provide services and programs that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us.

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1. Which Stay-&-Play program did/does your child(ren) attend?

Camelot

Deep Creek

Great Bridge

Indian River

River Crest

South Norfolk

Western Branch

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2. How long has your child been enrolled in the Stay-&-Play program?

Less than 1 year

1 - 2 years

3 - 4 years

5 or more years

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3. How often did/does your child typically attend the Stay-&-Play program?

Once a week

Twice a week

Three times a week

Four times a week

Five times a week

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4. Please rate your satisfaction with the Stay-&-Play staff on the following:

	Exceeds Expectations	Meets Expectations	Does Not Meet Expectations
Approachability	Approachability Exceeds Expectations	Approachability Meets Expectations	Approachability Does Not Meet Expectations
Responsiveness	Responsiveness Exceeds Expectations	Responsiveness Meets Expectations	Responsiveness Does Not Meet Expectations
Communication/Engagement	Communication/Engagement Exceeds Expectations	Communication/Engagement Meets Expectations	Communication/Engagement Does Not Meet Expectations
Customer Service	Customer Service Exceeds Expectations	Customer Service Meets Expectations	Customer Service Does Not Meet Expectations
Professional Knowledge	Professional Knowledge Exceeds Expectations	Professional Knowledge Meets Expectations	Professional Knowledge Does Not Meet Expectations
Professionalism	Professionalism Exceeds Expectations	Professionalism Meets Expectations	Professionalism Does Not Meet Expectations
Consistency	Consistency Exceeds Expectations	Consistency Meets Expectations	Consistency Does Not Meet Expectations

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5. Please rate the following for the Stay-&-Play program:

	Exceeds Expectations	Meets Expectations	Does not meet Expectations
Positive interactions among participants	Positive interactions among participants Exceeds Expectations	Positive interactions among participants Meets Expectations	Positive interactions among participants Does not meet Expectations
Handling of disciplinary problems	Handling of disciplinary problems Exceeds Expectations	Handling of disciplinary problems Meets Expectations	Handling of disciplinary problems Does not meet Expectations
Adult-to-Child ratio	Adult-to-Child ratio Exceeds Expectations	Adult-to-Child ratio Meets Expectations	Adult-to-Child ratio Does not meet Expectations
Safety of the facility	Safety of the facility Exceeds Expectations	Safety of the facility Meets Expectations	Safety of the facility Does not meet Expectations
Cleanliness of the facility	Cleanliness of the facility Exceeds Expectations	Cleanliness of the facility Meets Expectations	Cleanliness of the facility Does not meet Expectations
Keeping me informed about the participation of my child(ren)	Keeping me informed about the participation of my child(ren) Exceeds Expectations	Keeping me informed about the participation of my child(ren) Meets Expectations	Keeping me informed about the participation of my child(ren) Does not meet Expectations

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6. My child(ren):

	Always	Most of the time	Some of the time	Never
Enjoyed attending the program	Enjoyed attending the program Always	Enjoyed attending the program Most of the time	Enjoyed attending the program Some of the time	Enjoyed attending the program Never
Felt comfortable interacting with program staff	Felt comfortable interacting with program staff Always	Felt comfortable interacting with program staff Most of the time	Felt comfortable interacting with program staff Some of the time	Felt comfortable interacting with program staff Never
Made new friends at the program	Made new friends at the program Always	Made new friends at the program Most of the time	Made new friends at the program Some of the time	Made new friends at the program Never

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7. How likely are you to recommend the Stay-&-Play program to a friend, family member or colleague?

Likely

Not Likely

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8. How did you hear about the Stay-&-Play program? (Choose all that apply)

Chesapeake Alert

Community or Senior Center

Department Reports

E-Newsletter

Park Kiosk

Peachjar Flyer from Chesapeake Public Schools

Peake Discovery Guide

Previous Participation or Attendance

Printed Flyer or Brochure

Social Media (e.g. Facebook, Instagram, etc.)

Visitor Center

WCTV Chesapeake Television

Website - Parks, Recreation and Tourism

Website - VisitChesapeake

Word of Mouth

Other (please specify)

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9. Does your child participate in any other Chesapeake Parks, Recreation and Tourism activities, programs or events?

Yes

If yes, please list the various activities, programs or events:

Stay-&-Play Survey

https://www.surveymonkey.com/r/StayPlay070122

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1. Which Stay-&-Play program did/does your child(ren) attend?

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2. How long has your child been enrolled in the Stay-&-Play program?

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3. How often did/does your child typically attend the Stay-&-Play program?

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4. Please rate your satisfaction with the Stay-&-Play staff on the following:

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5. Please rate the following for the Stay-&-Play program:

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6. My child(ren):

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7. How likely are you to recommend the Stay-&-Play program to a friend, family member or colleague?

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8. How did you hear about the Stay-&-Play program? (Choose all that apply)

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9. Does your child participate in any other Chesapeake Parks, Recreation and Tourism activities, programs or events?

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10. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism.

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11. Please provide any additional feedback that you would like to share with us.