Phase 2: State of the Voluntary and Community sector 2024

Impact Consultancy & Research have been commissioned by Herefordshire Council to undertake a study into the state of the voluntary and community sector in Herefordshire. This survey will enable us to collect essential information from which we can start to build a picture of the scale of the sector and the social and economic contribution that organisations and groups like yours make to the county. Findings from this research will be published and we will contact you to let you know when this is and where to find it.

The survey should take you approximately 15 minutes to complete.

Please feel free to pass the link to this survey on to other voluntary organisations or community groups you may know.

The survey went live on the 3rd January 2024 and the closing date is midnight on the 28th February 2024.

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Everyone who fully completes the survey will be entered into a prize draw to win £500, from which the winner will be randomly selected. If you wish to be entered into this draw please enter contact details in section 1 of the survey.

Any personal information you provide will be held and used in accordance with the Data Protection Act 2018.
Your information will be used for one or more of the following:
Entering you into a prize draw
To add your organisation’s details to a Herefordshire Council VCS database to be informed of future events, activities and information which may benefit you
For further information on how your data will be used please visit www.herefordshire.gov.uk/council/access-information

If there is a technical issue with the survey please contact Impact Consultancy & Research claire@impactconsultancy.co.uk

Thank you for participating in our survey your time is greatly appreciated.

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* 1. About your group or organisation:

Name of organisation or group

Contact name

Email address

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* 2. What is the postcode of your base of operations?

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* 3. Where does your group or organisation operate? (Tick all that apply)

North PCN (Green)

South and West PCN (Yellow)

City PCN (Red)

East PCN (Light blue)

Within a local area (20 mins walk)

Regionally

Nationally

Internationally/Worldwide

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* 4. How would you describe your group or organisation?

Registered Charity (registered with Charity Commission)

Voluntary Organisation

Community Group (not registered with Charity Commission)

Social Enterprise/community business (e.g. CIC’s)

Membership Organisation

Charitable Company

Community Amateur Sports Club (CASC)

Social/hobby group

Other (please specify)

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* 5. Approximately how many years has your group or organisation been operating?

Less than 1 year

1-3 years

4-5 years

6-10 years

11 years and over

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* 6. What does your group or organisation do?
Please indicate your main area of activity (1st column) and any other activities you do (2nd column)?

	Main area of activity (Please tick only 1 option)	Other areas of activity (Tick all that apply)
Advice, information and advocacy	Advice, information and advocacy Main area of activity (Please tick only 1 option)	Advice, information and advocacy Other areas of activity (Tick all that apply)
Citizens' Groups (e.g. Rotary Club, Lion’s Club, Women’s Institute)	Citizens' Groups (e.g. Rotary Club, Lion’s Club, Women’s Institute) Main area of activity (Please tick only 1 option)	Citizens' Groups (e.g. Rotary Club, Lion’s Club, Women’s Institute) Other areas of activity (Tick all that apply)
Culture and recreation E.g. Arts, sports, hobby clubs	Culture and recreation E.g. Arts, sports, hobby clubs Main area of activity (Please tick only 1 option)	Culture and recreation E.g. Arts, sports, hobby clubs Other areas of activity (Tick all that apply)
Debt/financial management	Debt/financial management Main area of activity (Please tick only 1 option)	Debt/financial management Other areas of activity (Tick all that apply)
Education E.g. adult/continuing education	Education E.g. adult/continuing education Main area of activity (Please tick only 1 option)	Education E.g. adult/continuing education Other areas of activity (Tick all that apply)
Employment and training - Job training programmes	Employment and training - Job training programmes Main area of activity (Please tick only 1 option)	Employment and training - Job training programmes Other areas of activity (Tick all that apply)
Environment E.g. Animal protection and welfare, wildlife preservation and protection	Environment E.g. Animal protection and welfare, wildlife preservation and protection Main area of activity (Please tick only 1 option)	Environment E.g. Animal protection and welfare, wildlife preservation and protection Other areas of activity (Tick all that apply)
Faith based	Faith based Main area of activity (Please tick only 1 option)	Faith based Other areas of activity (Tick all that apply)
Family support	Family support Main area of activity (Please tick only 1 option)	Family support Other areas of activity (Tick all that apply)
Grant-making foundations	Grant-making foundations Main area of activity (Please tick only 1 option)	Grant-making foundations Other areas of activity (Tick all that apply)
Health, social care and well-being	Health, social care and well-being Main area of activity (Please tick only 1 option)	Health, social care and well-being Other areas of activity (Tick all that apply)
Housing	Housing Main area of activity (Please tick only 1 option)	Housing Other areas of activity (Tick all that apply)
International E.g. International development organisations, cultural programmes	International E.g. International development organisations, cultural programmes Main area of activity (Please tick only 1 option)	International E.g. International development organisations, cultural programmes Other areas of activity (Tick all that apply)
Local community or neighbourhood groups (e.g. Tenants’ / Residents’ Association)	Local community or neighbourhood groups (e.g. Tenants’ / Residents’ Association) Main area of activity (Please tick only 1 option)	Local community or neighbourhood groups (e.g. Tenants’ / Residents’ Association) Other areas of activity (Tick all that apply)
Parent-teacher associations	Parent-teacher associations Main area of activity (Please tick only 1 option)	Parent-teacher associations Other areas of activity (Tick all that apply)
Playgroups and nurseries	Playgroups and nurseries Main area of activity (Please tick only 1 option)	Playgroups and nurseries Other areas of activity (Tick all that apply)
Scout groups and youth clubs	Scout groups and youth clubs Main area of activity (Please tick only 1 option)	Scout groups and youth clubs Other areas of activity (Tick all that apply)
Transport	Transport Main area of activity (Please tick only 1 option)	Transport Other areas of activity (Tick all that apply)
Umbrella bodies E.g. local infrastructure organisation	Umbrella bodies E.g. local infrastructure organisation Main area of activity (Please tick only 1 option)	Umbrella bodies E.g. local infrastructure organisation Other areas of activity (Tick all that apply)
Village halls / community buildings	Village halls / community buildings Main area of activity (Please tick only 1 option)	Village halls / community buildings Other areas of activity (Tick all that apply)
Other	Other Main area of activity (Please tick only 1 option)	Other Other areas of activity (Tick all that apply)

Other (please specify)

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* 7. Who is your group or organisation aimed at? (Tick all that apply)

Supporting other vcs organisations

General public /wider community

Children / young people

Elderly / older people

Supporting families

Supporting women and girls

Supporting men and boys

Gender equality and LGBT groups

People with disabilities

People with mental health illnesses

People with a particular ethnic origin

NEET (Young people Not in Education, Employment or Training)

Young parents

Young people leaving care

Homeless / coming out of homelessness

Alcohol or drug addiction / dependency

Ex-offenders / coming out of offending

Long-term unemployed

Refugees and asylum seekers

Veterans / ex-military

People on low income

Other defined group (please specify)

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* 8. With the ever increasing reliance on the internet for services and connecting people, we would like to understand how your community group or organisation helps people to engage digitally. Does your group or organisation:
(Tick all those that apply).

Provide information or training on how to use the internet

Provide access to the internet

Deliver some of your services online

All of our services are offered in person

Other (please specify)

We would like to get a feel for how best Herefordshire's community is supported by the VCSE sector. Please can you answer the below questions as best you can?

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* 9. During the last 12 months (Jan- Dec 2023), how many people engaged with your group or used your services?

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* 10. Please indicate how these people were engaged? Please provide an estimated number for each type of engagement.

One off (events, information/advice)

Routine engagement (clubs, drops ins, weekly/monthly termly) & how many hours

Signed up for set number of sessions (support/training) & how many hours

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* 11. How has demand for your service changed over the last 12 months?

Increased

Decreased

Stayed the same

Don't know

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* 12. What needs do the people that attend your group/organisation have that are not currently being met?

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* 13. Over the next 2 years do you think demand for your service/activities will...?

Increase

Decrease

Stay the same

Don't know

Why do you think that and how are you developing your service to meet this change in demand?

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* 14. Over the past 12 months, has your financial position...?

Improved

Worsened

Stayed the same

If you think this change was due to national issues such as COVID-19 or the cost of living crisis, please give examples of how you have been impacted? (Please provide details)

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* 15. In the next 12 months, do you expect your financial position to ...?

Improve

Worsen

Stay the same

Don't know

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* 16. One way of measuring a group/organisations resilience is by calculating how many months of operating expenditure they have in reserves. Does your organisation have enough reserves for...?

Not applicable

No reserves

Less than 3 months

Between 3 months and 6 months

Between 6 months and 12 months

More than 12 months of reserves

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* 17. Is there anything that risks your group or organisation not continuing in the near future?

Yes

If Yes, please add some detail.

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* 18. What is the size of your group or organisation (based on turnover in a typical year)

Micro – less than £10,000

Small - £10k -£100k

Medium - £100k - £1m

Large - £1m-£10m

Major - £10m - £100m

Phase 2: State of the Voluntary and Community sector 2024

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* 1. About your group or organisation:

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* 2. What is the postcode of your base of operations?

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* 3. Where does your group or organisation operate? (Tick all that apply)

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* 4. How would you describe your group or organisation?

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* 5. Approximately how many years has your group or organisation been operating?

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* 6. What does your group or organisation do? Please indicate your main area of activity (1st column) and any other activities you do (2nd column)?

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* 7. Who is your group or organisation aimed at? (Tick all that apply)

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* 8. With the ever increasing reliance on the internet for services and connecting people, we would like to understand how your community group or organisation helps people to engage digitally. Does your group or organisation: (Tick all those that apply).

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* 9. During the last 12 months (Jan- Dec 2023), how many people engaged with your group or used your services?

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* 10. Please indicate how these people were engaged? Please provide an estimated number for each type of engagement.

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* 11. How has demand for your service changed over the last 12 months?

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* 12. What needs do the people that attend your group/organisation have that are not currently being met?

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* 13. Over the next 2 years do you think demand for your service/activities will...?

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* 14. Over the past 12 months, has your financial position...?

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* 15. In the next 12 months, do you expect your financial position to ...?

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* 16. One way of measuring a group/organisations resilience is by calculating how many months of operating expenditure they have in reserves. Does your organisation have enough reserves for...?

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* 17. Is there anything that risks your group or organisation not continuing in the near future?

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* 18. What is the size of your group or organisation (based on turnover in a typical year)

* 6. What does your group or organisation do?
Please indicate your main area of activity (1st column) and any other activities you do (2nd column)?

* 8. With the ever increasing reliance on the internet for services and connecting people, we would like to understand how your community group or organisation helps people to engage digitally. Does your group or organisation:
(Tick all those that apply).