Each time you use a Standards Q&A Hotline Moderator, we ask that you complete an evaluation of the Moderator’s performance. This evaluation will be held in strict confidence and will be used by NACVA as a tool to monitor and improve the quality of our Standards Q&A Hotline services. Please take a few minutes to answer the following questions:

(To be completed by Member who requested service)

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* Moderator Name/ID:

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* 1)      In evaluating responsiveness to your needs (e.g., how quickly Moderator fielded your e-mail), the Moderator was (check one):

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* 2)      In evaluating thoroughness of the Moderator’s service, generally, I found the information (check one):

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* 3)      In evaluating the guidance and direction provided by the Moderator, I found the service was:

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* 4)      Next time I need help with Standards, I plan to:

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* Member Requesting Services:                                 
(Your identity is for internal use only and is not shared with the Hotline Moderator or recorded elsewhere.)

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