Quiz - Clinical Handover (Standard 6)

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* 1. What is your HE number? (Not mandatory - please enter for your chance to win a prize)

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* 2. Please identify your current role

Medicine

Nursing

Allied Health

Clerical / Admin

Patient Support Services

Other (please specify)

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* 3. Please select your main area of work

MDU

SMTU

4A/B/G

Theatres/Recovery

ICU

4F/CCU

5A ASU

ACU

Haemodialysis

Endoscopy

10A

10C

BHS Theatres

Ward 2 Maternity

Ward 3

Ward 4

Ward 5

Ward 6

Ward 7

Ward 8

JMC

Ward 10

I have a corporate / non ward based role

Bentley community mental health service

Midland community mental health service

City East community mental health service

MERHL

SAMS

Outpatients Goderich Street

Endoscopy Suite RPH

Day Surgery Unit BHS

Other (please specify)

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* 4. Clinical handover is important because...

Select all that apply

Most communication errors occur when handing over care

Not knowing what is happening is distressing for patients and families

Communication breakdown is the most common factor in patient complaints

A consistent approach to the transfer of information supports safe clinical care

All of the above

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* 5. What is the recommended format for clinical handover?

Text message

Face to face communication

Structured handover using iSoBAR format

Phone call

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* 6. What does iSoBAR stand for?

Information, Status, Origin, Birth date, Aboriginal or Torres Strait Islander, Residential address

Identify, Situation, Observations, Background, Assessment/Agreed Plan, Readback/Recommendations

Identify, Story, Observations, Bleeding, Appointments, Readback/Recommendations

Inter-hospital transfer, Star sign, Origin, Birth date, Assessment/Agreed Plan, Religious belief

All of the above

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* 7. True or false. Certain information from clinical handover should be shared with Patient Support Services (PSS) staff such as orderlies, PCA's and housekeeping staff.

True

False

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* 8. The most appropriate place to conduct a clinical handover is:

Any location where the information can be communicated

Over lunch in the staff dining room

In the corridor outside the patient's room

At the ward clerk's desk

In the lift

In any location that can protect the privacy of the patient being discussed

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* 9. Why is bedside handover the preferred way to handover between shifts on the ward?

The notes are at the end of the bed

Seeing the patient prompts information that needs to be handed over

Involving the patient reduces stress levels, includes the patient in the plan of care, and introduces incoming staff for the next shift

It's quicker

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* 10. Which of the following scenarios does NOT require a clinical handover?

Transferring a patient from ED to the ward

When requesting a medical review of patient

When transferring a patient to the Transit Lounge (RPH only)

When directing an Orderly or PCA to transport a patient to Radiology for a test

None of the above

Question Title

* 1. What is your HE number? (Not mandatory - please enter for your chance to win a prize)

Question Title

* 2. Please identify your current role

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* 3. Please select your main area of work

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* 4. Clinical handover is important because...Select all that apply

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* 5. What is the recommended format for clinical handover?

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* 6. What does iSoBAR stand for?

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* 7. True or false. Certain information from clinical handover should be shared with Patient Sup﻿port Services (PSS) staff such as orderlies, PCA's and housekeeping staff.

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* 8. The most appropriate place to conduct a clinical handover is:

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* 9. Why is bedside handover the preferred way to handover between shifts on the ward?

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* 10. Which of the following scenarios does NOT require a clinical handover?

* 4. Clinical handover is important because...

Select all that apply

* 7. True or false. Certain information from clinical handover should be shared with Patient Support Services (PSS) staff such as orderlies, PCA's and housekeeping staff.