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SPELD Victoria's Live Chat Satisfaction Survey
1.
How satisfied are you with the service you received from SPELD Victoria's Live Chat?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
2.
How long did you wait for a response from our educational psychologist?
Less than 5 minutes
5-10 minutes
10-30 minutes
More than 30 minutes
3.
Do you feel your questions were adequately addressed and answered?
Yes
No
Neutral/not sure
4.
How likely are you to follow up on the advice you received via SPELD Victoria live chat?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very Unlikely
5.
How likely are you to use SPELD Victoria's live chat again?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very unlikely
6.
Thank you for completing the SPELD Victoria live chat survey. We really appreciate your feedback.
If you have any other comments/suggestions for us please leave them in the box below.
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