SPELD Victoria's Live Chat Satisfaction Survey

Question Title

* 1. How satisfied are you with the service you received from SPELD Victoria's Live Chat?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 2. How long did you wait for a response from our educational psychologist?

Less than 5 minutes

5-10 minutes

10-30 minutes

More than 30 minutes

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* 3. Do you feel your questions were adequately addressed and answered?

Yes

No

Neutral/not sure

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* 4. How likely are you to follow up on the advice you received via SPELD Victoria live chat?

Very likely

Likely

Neither likely or unlikely

Unlikely

Very Unlikely

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* 5. How likely are you to use SPELD Victoria's live chat again?

Very likely

Likely

Neither likely or unlikely

Unlikely

Very unlikely

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* 6. Thank you for completing the SPELD Victoria live chat survey. We really appreciate your feedback.
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